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Reviews, get directions and contact details for Saint Francis Veterinary Specialists & Emergency

About

Saint Francis Veterinary Specialists & Emergency is a referral veterinary healthcare facility, working in partnership with primary care Veterinarians.

Story

Saint Francis Veterinary Specialists provides Considerate Care® for Pets, Pet Owners and Veterinarians:
Considerate Care recognizes the essential partnerships with our referring veterinarians. Considerate Care for patients includes far more than state of the art medicine - it provides a calmer environment, an avoidance of unnecessary procedures, and a consistently personal approach. Our specialists work not as separate departments, but together as a team when treating patients. This results in superior quality and continuity in caring for pets. Considerate Care for pet owners means quality time with our specialists, resulting in better-informed decision making. Considerate Care embodies our promise to pets, pet owners and veterinarians. We look forward to serving you!

Address: 625 Dekalb Industrial Way, Decatur, GA 30033, USA
Phone: (404) 924-2000
moc.svfs@slarrefer
State: Georgia
Zip Code: 30033


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Reviews
Staff and doctors were exceptional, extremely courteous, informative and caring. Front staff kept me up to date on wait times. Facility is beautiful, clean and modern. Diagnosis was thorough and the doctor explained every step of the way. They gave me an estimate of the cost before they did any treatment, this was a big plus! We had to wait 3 hours before being seen, but we had to be bumped twice because of more critical patients, which i understand, if my baby was dying, I'd want to be seen first too - its just triage. I will always bring my babies here in the future, cannot recommend highly enough.
7 years ago (20-08-2017)
My 13 year old small dog was injured with several lacerations on her belly. This was not my first visit to St. Francis.. They are always sweet, compassionate, fun, welcoming, easy going while being complete professionals. My dog was injured on Saturday. Saturday night she opened up one of the glued lacerations with her hind leg and we had to rush back. They were waiting for us. She got staples and a special garment to help her from being able to scratch the staples out. Thank you so much. Always feel comfortable taking one of my dogs to get their help when my vet is not available. All personnel were professional and compassionate.
7 years ago (21-08-2017)
St Francis did a great job with my dog Boss. They were very professional yet understanding in our time of need. Boss was very sick and his body was not regulating sodium properly. I feel like the veterinarian did everything she could to discover the problem and what was causing it. Unfortunately Boss would no longer be available to enjoy a happy, comfortable life with his sickness. We chose to end his suffering. The vet really seemed to care about Boss and feel for our loss as well. she gave us as much time as we needed to say goodbye to our loving boy and talked to him sweetly as he fell softly to sleep. I would highly recommend st. Francis. They were very informative and compassionate in our time of need.
7 years ago (08-08-2017)
Referred here for a specialist to examine my dog. Top to bottom great experience. Immaculate waiting room with courteous, efficient desk personnel. The doctor (McCown) and her assistant were compassionate and so thorough explaining the process. Really top notch. Immaculate exam rooms. No nasty vet smells. everything seemed designed to put both patient AND parents at ease. Nice to know this place exists as a 24-7 clinic if we ever need emergency care or specialty care in the future.
8 years ago (26-07-2017)
St. Francis is exceptional. They have 14 veterinary specialists in 5 departments and an army of vet assistants, and they're available 24 hours for emergencies. I have taken 2 pets there and have had great experiences. All the vets and staff are caring and attentive, take time to explain everything, and follow up by phone with updates as long as your pet is in their care. While it's not cheap, they generally take a conservative approach and start with the most critical tests/procedures before moving on to other options if necessary. Highly recommend.
7 years ago (03-08-2017)
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