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Reviews, get directions and contact details for Saint Thomas Rutherford Hospital

Saint Thomas Rutherford Hospital

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Saint Thomas Rutherford Hospital, formerly Middle Tennessee Medical Center, is a 286-bed private, not-for-profit hospital located in Murfreesboro, Tennessee, United States. Saint Thomas Rutherford Hospital is a member of Saint Thomas Health.The hospital spent more than $30 million in care on uninsured patients in fiscal year 2009.The New MTMCIn 2006, MTMC announced plans to build a new 286-bed hospital to replace its 80-year-old facility. Groundbreaking festivities were held in early 2008, followed by a topping out ceremony six months later.The 556361sqft facility is the focal point of a 68.5acre medical campus. Two patient towers contain 286 all-private patient rooms. Other features include a 32-bed intensive care unit, a 21000sqft emergency department, expanded maternity services, and a surgical suite with 10 operating rooms.Total cost for the construction project was estimated at $267 million. Completion was originally scheduled for Aug. 2, 2010, with reports in fall 2009 that the project was ahead of schedule and construction wrapping up by June 15, 2010. New patients were admitted starting Oct. 2, 2010.Saint Thomas HeartThe cardiology doctor groups of the then four hospitals of Saint Thomas Health Services (Saint Thomas Hospital, Baptist Hospital, Middle Tennessee Medical Center and Hickman Community Hospital) combined in 2007 to form Saint Thomas Heart. The group works with clinics and health care facilities throughout Middle Tennessee and Southern Kentucky in more than 20 counties.

Address: 1700 Medical Center Pkwy, Murfreesboro, TN 37129, USA
Phone: (615) 396-4100
State: Tennessee
Zip Code: 37129


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Reviews
Our experience began in the Emergency Department. Even though the ER was at capacity with every bed filled and were dealing with several critical patients, every staff member that we encountered were professional, had smiles on their faces, introduced themselves and provided excellent care. Ì am a retired ER nurse and know what level of care and professionalism should be provided. The ER is top notch and when someone asks me what hospital I recommend, I tell them to go to St.Thomas Rutherford. We have also received excellent care if one of our family members have been a hospital admission. An excellent hospital for the citizens of Rutherford County.
9 years ago (27-06-2017)
Inept nursing care, incompetent techs that disconnected my antibiotic drip, then couldn't figure out what to do. Filthy room. I checked myself out & went home, with oral antibiotics. At least I got my medication that way. The only person who showed genuine interest was the Night Nurse. Afterwards, the billing department BEGAN by threatening me! No notice, no written bill, just collection threats. I HAVE insurance. I OFFERED to pay that day!
9 years ago (05-10-2017)
I have been to many ER's in my life and I have to say that the staff at this hospital was fantastic. They were all very caring, listened to the issues, were quick to move forward with treatment, and also joked around with my son who was the patient. I will say we had to wait a bit before we were seen but that is pretty typical of any ER. Once we got to the back it was not long before my son was being treated. I highly recommend this hospital.
9 years ago (30-08-2017)
I recently gave birth to my daughter at the Murfreesboro hospital. Everything about my stay after birth was wonderful. I gave birth Thursday and left Saturday morning. I wish I could have stayed even longer because it was just so enjoyable. From the nursing staff to the cleaning lady's, there was just nothing missing. Nurse Sarah specifically was so helpful but also had such great bedside manner. There was a very nice short haired lady who came in to clean multiple times. One time she came to clean when I had many visitors including about 4 todlers. They made a mess and she just acted like we gave her something to do. She thanked us. She was so sweet every time she came in. Someone would bring meals to me that were actually really good! They would ask what I wanted for each next meal. When my new born would cry at night the nursery would take her for a few hours to let me sleep. If I could have stayed in the hospital with her for a month I would. Being in the hospital with her was maybe my favorite time. I loved every part of being in this hospital. If I have another child I will go back to this hospital again ♡
9 years ago (18-09-2017)
Incredibly poor billing department. Had to request itemized statements twice before finally receiving them. Account was to be placed "on hold" while an audit was performed. In the meantime, I receive "collection" notices from a third-party. Donna in Patient Accounts NEVER answers the phone (she apparently only screens her calls) and may or may not call you back. Poor system of collecting payment from patients. May consider going to a Nashville hospital next time health services are needed.
9 years ago (05-07-2017)
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