Salon Monika

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Address: 5698 Main St, Ooltewah, TN 37363, USA

Phone: (423) 238-5551

State: Tennessee

Zip Code: 37363

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Reviews

Sent my fiancé here to get her haircut and she had the worst experience. Not only was she completely rude to her, she didn't even cut her hair how my fiancé wanted it. When shown how she wanted her hair cut, Monica just replied with "that's unrealistic" and wouldn't even bother trying to cut it like she wanted it cut. The whole thing took about 5 FREAKING hours too. DO NOT go here to get your hair cut, you will have a terrible time.

 8 years ago (19-08-2017)

I called to make an appt for a hair cut. I am super busy with work and school and a single mom. We went thru several different days and times to what worked for me, Monika got frustrated and yelled at me over the phone "Do you want a f@##%^ hair cut or not!" I was shocked! I dont know how this lady stays in business! She needs meds or something. Its really sad actually. 

 8 years ago (05-04-2017)

Very talented stylist. Clean, nice shop. Appointments taken. You are served at the time of your appointment. Only one stylist.

 9 years ago (01-11-2016)

Wow, not sure where to start!  
First I want to say that I NEVER give bad reviews but this one is warranted.  I hope to save someone from the upsetting and very frustrating experience that I just went through.  After spending over 4 hours at Salon Monika (receiving highlights by the owner/stylist Monika Wells) I want to advise you against visiting this stylist.  When I went in to try to discuss my unhappiness with my hair with her (some of my hair was WHITE & GRAY not blonde) I was treated extremely rudely and I was threatened by her and thrown out of her shop.  There were several customers who all witnessed her vile behavior and can testify that I was extremely calm and rational and tried to discuss with her my issues and she flatly refused to discuss anything with me, I was called a liar and told to leave her shop immediately or she would call the police.  Rather than make a further scene I left.  She called me on the phone a couple days later apologizing and saying that she was just under a lot of stress that day and asked me to come back in and she would fix my hair, after I told her that I was not comfortable coming back to her shop and having her do anything to my hair, that I just wanted a refund and would go somewhere else and have it fixed she again got IRATE.  She refuses to refund my money and says that I just wanted a free hair job.  Yeah like anyone would want white and gray streaks in their hair.  I have filed a dispute with the Better Business Bureau as well as my bank.  I feel that things could have been handled much differently had she not been so aggressive and irrational; unfortunately she would not give me the opportunity to discuss things in a calm and adult manner.  I would not advise ANYONE to do business with this stylist, her attitude and unwillingness to talk with me was very unprofessional and I am truly shocked by her behavior.  

 13 years ago (11-12-2012)

Master designer for sure, very knowledgeable and talented, reasonable prices 

 9 years ago (25-01-2016)

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