San Marcos Self Storage

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Address: 4093 State St, Santa Barbara, CA 93110, USA

Phone: (805) 967-3199

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State: California

Zip Code: 93110

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Reviews

Staff is great, rental process was fast and easy. Thanks guys!

 8 years ago (27-03-2017)

Friendly staff, ok rates, easy access

 8 years ago (23-02-2017)

I was informed from the Sheriff's office that my property was possibly stolen out of my storage unit by another renter, who is now in custody. I got there today and it was completely ransacked. San Marcos did nothing, said nothing; no notices of any kind. Thanks a lot. I'd give a 0 if I could.

 10 years ago (17-09-2015)

I returned a truck and rented a storage space for my recent move to Santa Barbara.  The store looked great (because normally truck places look terrible...) and the staff was really helpful showing me around and suggesting packing tips for my stuff.  I promised them a great review for all their help, so here you go Jon and Robby! Thanks again!!

 11 years ago (12-08-2014)

The Problem:

Budget and U-haul both over-book trucks, and leave it to the pick-up site to work-out the conflict.  Reserve the largest truck one month in advance, and a day or two before pick-up, they call to offer a smaller truck.  If you do not connect with them before arriving for your appointment......NO TRUCK!  

The customer; who is moving and extremely stressed; is usually unhappy to see all their careful plans disintegrate.  Budget representatives deal with many angry customers, and become indifferent to the customers crisis. So even if you are very pleasant, the indifference carries the day.

And to make things worse - San Marcos Storage rents storage units as a primary business, and deals with allot of students that are learning to be adults.  Businesses commonly treat students like children, but most adults are used to being treated like customers.  If you don't like being talked to like a child, she will gladly refuse to rent to you.  Just hold your tongue, smile, and make the most of it, because it can only get worse.

 14 years ago (03-10-2011)

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