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Reviews, get directions and contact details for Sandia Laboratory Federal Credit Union

Address: 1900 Wellspring Ave SE, Rio Rancho, NM 87124, USA
Phone: (505) 293-0500
State: New Mexico
Zip Code: 87124


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Reviews
Excellent customer service! !! Switching all of my accounts over from Bank of America, Dominique made the experience the easiest and I could not thank her enough for assisting me and recommending the right products and services that fit my needs! Thank you so much for everything. You have got a customer for life!
8 years ago (16-09-2017)
This location was great about a year ago and now every time I go in everything always has to be difficult and takes forever. The customer service is beyond rude and there so unhelpful. There quick to not know what to do and almost seems like they get delight out of being unhelpful and curtious with customers. 13+ year customer with slfcu... I love the bank just not this locations customer service.
8 years ago (30-09-2017)
I am a Desert Storm Veteran and for years I only banked at USAA. But USAA had no branches except for in Austin, TX. I was about to purchase my first home and I needed a Bank where I could go in and speak to professionals about mortgages, car loan, and other financial issues. SLFCU has been awesome, and the Branch on Wellspring is not as busy as other branches. I am very happy with all the services that they offer!
9 years ago (12-03-2016)
Worst SLFCU in the ABQ/Rio Rancho area. I have been with this union for 15 years and they decided to quit cashing third party checks. The checks were endorsed to me, from my husband, for his work. I deposited one or two each month, other locations did this no problem for months. Never had ANY KIND of fraudulent activity ever. And they can't give me a reason why they wouldn't do this for me anymore. Had to argue with manager just to get him to cash the current check since I was never told this before and needed to pay bills that day. On separate occasions I had been waiting in the drive up for 35-40 min just to cash a check in my name!
10 years ago (05-02-2016)
Love these guys! Best Credit union in town!!! You will not regret your visit. This credit union is already rated the best in service and rates in Albuquerque BUT this particular branch is even moreso. They just recently opened this branch and so they are not sooo busy. They spent slot of time with me and catered to every question and request I had with honesty and respect! I went in there as a first time buyer for a car (loan) about a month ago and with the rates, service and overall personal personalty of the employees there, it SERIOUSLY CAN'T GET ANY BETTER!!!! I'm sooo happy & confident with my decision! Ask for Trish when u get there for anything you need! Thank You!
10 years ago (01-07-2015)
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