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Reviews, get directions and contact details for Santa Shoe Repair

Santa Shoe Repair
Address: 3829 San Pablo Dam Rd, El Sobrante, CA 94803, USA
Phone: (510) 222-8879
State: California
City: El Sobrante
Zip Code: 94803



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Reviews
Service was prompt; turn-around time was quick; they have great hours; and their stitches were beautiful. If you speak whatever version of Chinese they speak, or have tremendous patience for gestures and one-word confusing conversations, then you won't mind what drove me crazy...and, I am afraid to say, almost to the point of yelling rudely in frustration. I kept trying to tell the old man in the pictures -- (not the same person who wrote up the job...that was a woman whose English was marginally better) -- that I was there to pick up a billfold they had repaired. He kept pointing at the purses and the shoes and saying incomprehensible words. I finally (should have thought of this sooner :/) found a little cloth wallet in my bag and showed it to him. I said the word "black" -- he caught on (at long last!) and went to a little cubbyhole behind the counter, where he retrieved my black leather billfold. Again, the repair work itself was beautiful.
8 years ago (22-11-2017)
Great place with authentic Birkenstock re-soling place! Even after a year, my Arizona Birkenstock’s still look and feel great! Thank you!
7 years ago (09-01-2018)
I've taken at least 5 pairs of shoes and boots there for tips and heel cut down..they've done a great job on all of my shoes, and now my sister even goes there now! No the English is not the best, but I make sure I leave with a TOTAL understanding!
8 years ago (19-08-2017)
They fixed my son's basketball shoe without any difficulty. I would definitely come back
8 years ago (17-02-2017)
I would not recommend working with these folks unless you speak whatever their language is. I do not fault people for speaking their language or being bilingual, I think it's great, but it doesn't help when you're trying to conduct business with someone and you can't communicate with them. I called and asked if they repaired vacuum cleaners. The answer I received was "come here." I told them I wasn't just going to come there without having my question answered, and all they would say over and over, was "come here." I then asked if I could speak with someone else that would answer my question. I was given to another woman that said some things I couldn't understand, followed by giving me their address. All I wanted to know was what was the cost to replace a power cord on a few cleaners. I wanted to support a local business and I just wanted to know a simple answer to a simple question. If this seems like a reasonable expectation for you, I assure you that you will not be please. I suggest you go elsewhere. Sorry to have to give this review.
13 years ago (27-10-2012)
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