Santee MiniStorage

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Address: 10835 Woodside Ave, Santee, CA 92071, USA

Phone: (619) 569-1580

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State: California

Zip Code: 92071

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Reviews

Ive shared a unit here with a family member for the past 4 years. I have always felt my unit was safe and have never had an issue with it being tampered. I would give the mini storage 5 stars in that department. There is a nice gentleman that works there during the week. He gets 5 stars too, kind, helpful, informative.... And then there is an older lady that is there on the weekend. She gets no stars. She is unnecessarily rude and on a power trip. I had to empty my portion of the unit recently due to a falling out with the other person. We are not on speaking terms and it has been a very emotional time.    I was mailed our unit key and told to remove my items. I was not given an access code for the gate but told to check in with the office. Which I did upon arrival. The office lady was immediately annoyed with my lack of code but after making sure I was on the account she allowed me in. In a very snooty way she told me I would need to call get the access code from the other party if I was going to be coming in and out because she wouldn't be there all day to open it for me. I explained that I wasn't on speaking terms with the other person and that it was just a one time visit to empty my items. I spent about 30 min loading my truck and headed to leave. I pulled up to the gate thinking it would automatically let me out but it didn't. I parked and went inside and asked her if she would please let me out, that I was all finished there and would not be needing to come back.  She told me I needed the code. I explained that I wasn't given one and would not be coming back. She told me to call and get it. (Are you kidding me. Just let me leave) I explained that im not on speaking terms and that this was a very difficult situation for me and to please just let me go and I would not be back. But she insisted she call and notify the unit owner, even though I am on the account.  I'm assuming she reached a voicemail and eventually allowed me to leave....  She took what was already any extremely difficult situation and made it that much more difficult on me. Based on her lack of customer service I will not be opening my own unit there and will find another company to support. Which is a shame because it would be a 5 star storage place if she wasn't there. 

 8 years ago (03-07-2017)

Gene is super personable and i couldn't ask for a better employee to set up my storage unit. He is a sweetheart, caring and couldn't be more professional. 5 stars for Gene. The other employees are very kind but Gene is phenominal at his job.  

In regards to the storage facility itself it is super clean and i have not experienced any issues. I couldn't be more pleased with my choice! I highly recommend Santee Mini Storage!!

 8 years ago (27-07-2017)

I will only store my stuff here. Gene was great. Helpful, cheerful, all round nice guy. 
My experience was  exceptional. Price was fair.

 8 years ago (23-06-2017)

Throughout the years I have rented storage space at various storage facilities.  When I looked around for a place in Santee, I visited several facilities in the area.  At Santee Mini Storage I was assisted by Gene.  What a great guy.  He was very helpful and knowledgeable regarding the room size best to accommodate my possessions.   Santee Mini Storage is not the cheapest, but also not the most expensive.  As long as Gene is there, and prices remain competitive, I plan on staying with Santee Mini Storage.  He's the best.  We are getting another new self storage facility in Santee.  It is being built behind Sonrise Church.

 9 years ago (27-09-2016)

Gene is the M-F Manager & he's cool. The weekend Manager is Glenda & she's a ditz. I 1st acquired my storage unit May 2015 & paid $200. per month. Now it's up to $214./month & that's too much. My things have stayed safe since then but now am selling all to get out from that huge monthly bill.

 9 years ago (26-09-2016)

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