Sargent's Moving

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Address: 796 Laporte Rd, Morristown, VT 05661, USA

Phone: (802) 793-4577

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State: Vermont

Zip Code: 05661

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Reviews

I used Sargent's Moving in January 2013 for a move within VT. I'd rate my experience "Fair" in some areas, and "Good" in others.
I called and gave Greg a chance to respond to my complaints, and told him that was writing this review. He did call me back, but did not seem concerned about the problems I had with my move. Instead he talked about all the moves he has done where there were no problems, as if that should make it all better for me. The response was an "oh well, sometimes this happens."  
A few pieces of my furniture were damaged in the move. There was a dent in a wooden one, and a significant scrape on the finish of another. A family heirloom was not handled well, and pieces did not go back together well when we unpacked. Our washing machine got a dent and scratches, but still works. Also, one of our box springs was torn and dirty, as if it was dragged.
This moving company does not use canvas bags (as used by other moving companies we have experience with) plastic sheeting or anything to cover mattresses and box springs. They are just loaded onto the dirty truck. They did wrap stuff with a few furniture pads, but the pads are not secured with tape, and can shift and slip. My furniture could have been protected better, as the damage proves.
To be fair, their rates are fairly reasonable, and they got the job done in the time that was estimated. A friend of mine warned me not to use this company; said that they have a reputation for breaking stuff. I had already arranged and booked a date for this move, and had them move us anyway. I am not happy that my furniture and appliance received the damage that they did while being moved by Sargents. Based upon my only experience with this company, I would not recommend them to a friend.  

 13 years ago (23-01-2013)

I cant even get these guys to call back.....I had a moved planned...In my opinon very very unprofessional and I would never trust using them. 

 10 years ago (17-02-2016)

I have used Sargent's Moving many times for my personal use and for my business. I have found them to be efficient, careful and extremely polite. They are always on time and are 100% professional. He also looks for thought ways to be extra helpful. He is genuinely happy to assist. I give him five stars and recommend his team.

 14 years ago (21-02-2012)

pros: free estimate, showed up on time, hard working guys ... cons: mr sargent is quite loud and never shuts up. does not use pads to wrap pieces. broke legs off a table and chair, but took $$ off the bill ...
verdict: okay if you are moving book boxes or couches. dont hire him to move anything breakable because he simply does not understand how to pack his truck. as i mentioned, sargent has a loud, grating voice that gets old very quickly. expect to hear a lot of yelling.

 14 years ago (15-08-2011)

I have no idea how this idiot is still in business.  Sargent stopped by to give us an estimate, and made us feel very uncomfortable!  Made several unwanted advances toward my wife and young daughters.  Stay away from Sargent's Moving, especially if you have kids!!

 14 years ago (23-08-2011)

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