Scott Collins - State Farm Insurance Agent

Reviews, get directions and contact details for Scott Collins - State Farm Insurance Agent

Address: 10371 Royal Palm Blvd, Coral Springs, FL 33065, USA

Phone: (954) 753-0005

Website

State: Florida

Zip Code: 33065

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Reviews

Great client for many years until wanted do discuss plan. Laughed at. Purchased new plan for 1/4 price.  Never gotten past help to him. Very sad, feel sorry for him needs to work on staff to client relations. They are short, snippy and do not listen very well.

 8 years ago (22-11-2016)

I am going to try to be fair about my rating. I have always been taken care of as if I were a family member of Scott's. Scott has personally taken care of my auto insurance needs, better than anyone else ever could.

Now, that being said, his staff is not as good at taking care of things. This is the one instance where the boss takes better care of his clients then the staff members. They are horrible.

Bottom line. If you talk to Scott, you will be treated like family and you will get things done right.
If you deal with his staff, you are probably going to be disappointed and you will probably have problems.

 9 years ago (21-01-2016)

Horrendous service!  I recently moved from South Florida to Central Florida and  nothing has been handled correctly or timely by this agency.   I have to constantly follow up, and even have e-mails being deleted without being read.   Voicemails are left but no returned calls.  A large refund is due to me from Citizens, which upon follow up with them when it was not received 6 weeks after my move, was told a form was needed.  Where was that form 6 weeks ago??

Needless to say I am searching for a new State Farm agent.

 11 years ago (03-12-2013)

Satisfied customer 

 9 years ago (11-11-2015)

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Scott Collins - State Farm Insurance Agent

Reviews, get directions and contact details for Scott Collins - State Farm Insurance Agent

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