Scott Credit Union

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Address: 555 Lincoln Hwy, Fairview Heights, IL 62208, USA

Phone: (618) 345-1000

Website

State: Illinois

City: Fairview Heights

Zip Code: 62208

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews

On multiple occasions I've had the unfortunate experience of having to deal with and encounter the worst customer service experience ever!     Poor management.  Extremely rude and unhelpful and definitely ungrateful of your business. They need to go down the street and visit a couple of their competitors to see what good customer service looks like!

 8 years ago (07-07-2017)

This place need to really get in touch with genuine Customer Service skills, this is place of business and i am spending thousands of dollars with your establishment,  and i don't feel welcomed... It is so disturbingly awkward when dealing with these unpleasant Reps here, i am about to Escalate this matter..to the proper authorities if it is not notably corrected....

 8 years ago (11-06-2017)

This credit union is pretty good but I can't say I'm super impressed. There's no fees which is great, but ATMS cost money unless you use their debit card regularly, then you can get a small refund. There's no locations in St louis. Getting a homeowners mortgage through them was a pain in the butt. Online banking and app work well and check deposit is easy that way. No way to deposit cash remotely though.

 9 years ago (04-11-2016)

If I could it would be no stars. I've was with this bank for over 10 years. The bank reported me for two missed payments. The total in question here was 6 dollars. I was unaware that the charges had been made on my card. I was not contact by phone mail or email until three months after the fact. Once I found out about it I paid off the card (now 45 dollars) I contacted Scott and they were unwilling to drop the charge against me. I was in ranger school for three months, no was able to contact me while in training. Now we have to do all the loans in my wife's name because I have one report of bad credit against me and we all know how that goes. I've been deployed multiple times and I've served my country. This credit union is no friend of military. 

 10 years ago (05-08-2015)

Great customer service, but fees are sometimes annoying.  I would recommend this place, but be sure to get over draft protection, so that you don't bounce a check with a bunch of money setting in your savings account.

 11 years ago (15-05-2014)

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Reviews, get directions and contact details for Scott Credit Union

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