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Reviews, get directions and contact details for Sears Auto Center

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Welcome to your local Sears Auto Center in Waterbury, CT. We have all the essentials whether it’s automotive repairs and maintenance, new tires, batteries or if you have a question about how to protect your vehicle. With over 600 locations, and most open 7 days a week, we specialize in keeping your car in good condition, before anything goes wrong. Walk-in, call or schedule an appointment online at searsauto.com.
At Sears Auto Center every visit starts with a complimentary multi-point inspection, performed by expert ASE-certified technicians. Our free check includes a visual inspection of your battery, battery cables, air filter, belts, hoses, fluids, tires, exterior lights and wiper blades. Brakes, steering and suspension system and drive axles checks performed upon request. We have the latest technology for routine maintenance services and to troubleshoot any issue that may arise along with a nationwide warranty service for your convenience.

Address: 375 Union St, Waterbury, CT 06706, USA
Phone: (203) 236-8895
State: Connecticut
Zip Code: 06706


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

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Reviews
This entire situation was just mind blowing. I was on hold for over 20 minutes and during which time I actually drove down to the store. I was told I should be more understanding by Dave, the manager. As the phone starts ringing he then tells me that now I’m costing him business by preventing him from getting the phone. I said I can’t believe you are saying that to me after I was just on hold for 20 minutes, drove down to the store to find it empty, and I was helped live in person before my call was answered. All I needed was to make an appointment for a tire that was fixed in May. I had bought 4 brand new tires in May and one is losing air now. As I told Dave that I would be writing a letter to Sears regarding their lack of customer service, I was then offered to have my car go in right now for the tire to be changed. I said no thank you. You’re too busy to answer a call and make an appointment, but you’re not to actually fix the tire? Yeah. Okay. An appointment would have been just fine but now I would’ve been late to my PTO board meeting if I did stay. Customer service does not exist here. They need more training.
8 years ago (26-12-2017)
My car was leaking brake fluid, on a Friday so I needed my truck fixed fast, took it to sear auto center they took it in also found a bad wheel bearing in the process. Dave and Shimila were great had my car back to me the next day. Would definitely take my truck back ther.
8 years ago (12-11-2017)
Don't waste your time here.
8 years ago (22-09-2017)
Always leave feeling I got good service at affordable prices.
8 years ago (14-03-2017)
Brought in my brand new 2016 jeep wrangler for an alignment after doing a lift and I'm so pissed....I had the issue of my steering wheel having to be turned to the left in order to get it going straight. So I figured a simple alignment or tow adjustment would fix it. So I went and picked it up and it still had the same issue as when I brought it there. I brought it right back before leaving the parking lot. They tried again and then the technician tried to argue with me about my tires and rims not being stock. However I have a willys edition jeep wrangler so the tires and rims I have on it are stock...they did not fix it.....but still had to pay.
9 years ago (05-08-2016)
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