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Reviews, get directions and contact details for Sears Auto Center

Sears Auto Center

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Welcome to your local Sears Auto Center in Whitehall, PA. We have all the essentials whether it’s automotive repairs and maintenance, new tires, batteries or if you have a question about how to protect your vehicle. With over 600 locations, and most open 7 days a week, we specialize in keeping your car in good condition, before anything goes wrong. Walk-in, call or schedule an appointment online at searsauto.com.
At Sears Auto Center every visit starts with a complimentary multi-point inspection, performed by expert ASE-certified technicians. Our free check includes a visual inspection of your battery, battery cables, air filter, belts, hoses, fluids, tires, exterior lights and wiper blades. Brakes, steering and suspension system and drive axles checks performed upon request. We have the latest technology for routine maintenance services and to troubleshoot any issue that may arise along with a nationwide warranty service for your convenience.

Address: 2025 Lehigh Valley Mall, Whitehall, PA 18052, USA
Phone: (610) 776-2228
State: Pennsylvania
Zip Code: 18052


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Reviews
Fantastic customer service. I called an hour before closing with a flat tire, making sure they could get me in, which they did. John was professional, informative, and had a great sense of humor on top of it. He didn't try selling me some expensive tire without attempting to apply a flat fix, which I knew nothing about. It worked like a charm, and saved me quite a bit of money. He reconmended tires within the next 6 months or so, but wasn't trying to make a commission check on me, which I appreciated. Kevin was also really helpful and just an all-around nice guy. He had a few suggestions as well, but again, not trying to find me the most expensive remedy for my repair needs. It was a legitimately good customer service experience, and they will have my repeat business for sure!
8 years ago (11-04-2017)
Going to Sears in Whitehall for 30 years. Always bought lifetime or 3 year alignment plus wheel balancing package. Service started to get worse about 20 years ago....shoddy workmanship, longer and longer waits, charging for work not done etc. This week culminated my relationship with Sears. Took the Audi in for oil change, filter, alignment, balancing and rotation. I watched the car sit in the same bay on the same lift and never make it to an alignment machine/lift and yet I was told all was within specs. I asked for the caster/camber printout and was told the machine was broke and unable tp print it. I asked for a handwritten report. They were unable to provide it. If I hadn't watched the car taken into a bay an hour after the scheduled appointment and watched to ensure the work was done. Lackadaisical. Rude. Dishonest. Crooked. Poor Scheduling discipline...... pathetic. Enactment
8 years ago (10-08-2017)
Went for an alignment off groupon. Alignment was performed quickly but incorrectly. Spec sheet shows no rear adjustments were made. The rear of my vehicle is adjustable. This caused my thrust angle to be off and caused a pull to the right. Just lazyness and poor service. I honestly feel ripped off and this is why I do not trust anyone else to perform work on my vehicle but myself.
8 years ago (07-05-2017)
The oil change... well is just an oil change but the checking in system is TERRIBLE. Even making an appintment online before arriving is no good, you still gonna stand there an wait for minutes. And dont forget the over an hour it takes them to finish even with appointment ??? Me no like 👎🏼
8 years ago (20-07-2017)
Welcome to Sears criminal auto center! How may we make commission on you? Dont ever go here they're horrible. First its an oil change. Than they destroy your car.
9 years ago (18-12-2016)
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