Sears Hometown Store

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"Come visit your Local store today!"

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Sears Hometown Store in Weslaco, TX is the local destination for all your appliance, home goods including vacuums, hardware, and electronic needs, as well as a great selection of lawn & garden products including tractors, snow-blowers and mowers. Sears Hometown Store also offers a great selection of kitchen appliances including ovens, stoves, ranges, dishwashers and microwaves.

Address: 1025 Texas Blvd N Suite 9, Weslaco, TX 78596, USA

Phone: (956) 969-1690

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State: Texas

Zip Code: 78596

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Reviews

In the regards to the incident with Mrs.Gonzalez I just wanted to be clear who walks in with a phone in their hand being rude with workers and saying all sorts of stupid nonesense. Staff was courteous and she was just saying what she wanted even with police officer she was rude! I just want to state that I was witness and saw and heard everything. I wonder why the television stations didn't want to help her. Don't try to give the store a bad reputation or review without putting what honestly occurred. This store is where I go for my appliances or tools and the staff is in no way rude always eager to help greets you when you enter the store. Thanks to everyone who read my review and the truth about that women who's review was her side of the story and which my review just speaks how me as a customer saw it. FYI she called police not store staff.

 9 years ago (23-07-2017)

I LOVE THIS PLACE! THEY HAVE EVERYTHING I NEED AND THERE'S ALWAYS ALWAYS GREAT CUSTOMER SERVICE! I'VE NEVER HAD A PROBLEM :) IF I COULD RATE IT MORE STARS, I DEF. WOULD!!! 

 9 years ago (27-07-2017)

Hello my name is Jacqueline Gonzalez and I recently visit your store in Weslaco well I bought a window unit for $500 I put it on a lease purchase program 3 weeks later the machine does not work I have the receipt for it all I want is my money back or credit For a nother one unfortunately even though the machine Is only 24 days-old and I have my receipt and the product with me owner state it or manager I do not know what he is but he said his name is Daniel Lozano he stated that he did not care he wasn't gonna return or exchange the item until a technician went out there and saw the item which I told him all you had to do was plug it in and you will notice that it does not work will after the technician goes The 30 day warranty will void Then Mr. Daniel will not honor the 30 days because it will be obviously past 30 days these people called the police on me I was not being rude I was not being annoyance I wasn't doing any of that all I was doing was talking to customer-service inside their store which they got a police officer and a escorted me out of that building made me feel like a criminal I am not a criminal I am pregnant and I did not deserve that kind of treatment on one is an exchange oh my money back I have a receipt that is an injust think to do I don't have money to just go and buy another one while I wait for the technician I cannot do that I cannot afford that so now I'm at home left with no AC in the heat with my Kids and my pets 

I have reached out to channel 5 I have reached out to channel 4 I have reached out to Sears escalations nobody is doing anything about it and I don't think anybody is gonna do anything about it because of Mr. Daniel's attitude like he stated he can-do whatever he wants because he Is the owner 

This is basically my last resort please help me and do something for us I am very disappointed at this situation of all my years that I've dealt with Sears never have I ever come across anything like this and you're so sad 

Upon checking all the reviews has you can see all of his family members are the only ones that have been putting good reviews because even customer-service state it that they have a lot of problems with that store and that's not the only thing that happened that day Brigit the woman that works or she left the money bag to the reach of me my kids anybody we walked in the store and the money bag was just sitting there on her desk 30 minutes after we have been we had been there waiting for her sitting down just waiting for her coz she was too busy God knows doing what she comes running from the back-to come and get the money back-and ask or was that money and then she says yes and I reported that to Better Business Bureau

 9 years ago (20-07-2017)

They are very helpful and also have very good services 🙂 and Mr.Daniel is very respectful and does everything he can to help.. if i ever need any appliances, tools etc.. thats the place to go 😊 

 9 years ago (23-07-2017)

They have good service its a nice place to go they are not rude.

 9 years ago (23-07-2017)

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