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Reviews, get directions and contact details for Sears Hometown Store

About

"Come visit your Local store today!" Located in the Middletown Shopping Center next to Chas Pools!

Story

Sears Hometown Store in Middletown, DE is the local destination for all your appliance, home goods including vacuums, hardware, and electronic needs, as well as a great selection of lawn & garden products including tractors, snow-blowers and mowers. Sears Hometown Store also offers a great selection of kitchen appliances including ovens, stoves, ranges, dishwashers and microwaves.

Address: 600 N Broad St Suite 9, Middletown, DE 19709, USA
Phone: (302) 378-8020
State: Delaware
City: Middletown
Zip Code: 19709


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 4:00 PM

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Reviews
You get PUNISHED for shopping directly at this store. The prices in store are more than online like 25% more! If you buy the item online then pick up at the store it's 25% less. What company does that? Why is a customer being penalized for walking into your store and buying something? I could of easily brought the same item from Amazon but I chose to give the direct store my business and all I got was overcharged big time and I'm not happy at all. Saw the same item on sears website that could be picked up at Sears in Dover for much cheaper only it was after I got stuck with my purchase from here and no you can't return a Sears item to a Sears store. There's apparently a difference between SEARS home and SEARS store. Who would have ever known with them both being called SEARS. I learned that the hard way (Sears doesn't advertise this fact so how would anyone know?) The online system will send you to any Sears but what it doesn't tell you is that the purchase and return policies are different at every store. How would any customer know that? I haven't brought anything from Sears in over 8 years and I wish I kept it that way. I was told that Sears Home Stores aren't actually owned by Sears so they can make the rules up as they go along they just pay to use the SEARS name and brands. What the hell kind of business practice is that other than to deceive customers into thinking you'll get the same level of customer service and merchandising policies? Basically I feel like I got ripped off because I did and stuff like this is every reason why Sears is going out of business and rightfully so. Deceiving customers with wonky return policies and playing the price game is never a good business practice. It's a good way to ensure no one ever buys from your store again though. All I can say is Good Riddance Sears you won't be missed.
7 years ago (20-02-2018)
Every time we purchase an appliance from Sears we make out amazingly!! We have once again after nine years of HEAVY use just bought a new refrigerator and now a new washer Fridge was in my home two days later and washer will be there tomorrow. Bill Beaston in Middletown has seen to that we are very well taken care of. I am THRILLED every time. Thank you Bill and Sears!! You guys are A1 with me!! Cheryl and Jeff Buckworth.
7 years ago (28-12-2017)
best of care here - myself -being a long time sears customer - dover is too far and traffic an issue - same for newark - this store being in the center of middletown - with any item sears has or can get for you makes this store and the personal care you receive just perfect .
7 years ago (27-11-2017)
They are great to work with! They were able to recommend a fantastic repair person for our stove!
8 years ago (05-07-2017)
great neighborhood atmosphere
8 years ago (10-01-2017)
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