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Reviews, get directions and contact details for Sears

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Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 10000 Emmett F Lowry Expy, Texas City, TX 77591, USA
Phone: (409) 986-4055
State: Texas
Zip Code: 77591


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Reviews
I love this store! I shop here often and Donald in merchandise pickup is the nicest employee in the store. He is always personable and has a smile on his face. As far as the cashiers they sometimes can be rude but I have found them to be very pleasant during this holiday season.
7 years ago (20-12-2017)
Order something online. Get there and they've pulled the wrong part, only to learn that they never had the part to start wirh, even though the website claimed they did and I got an email confirmation that my order was ready for pickup. Store manager orders the correct one and has it delivered to my house. When the part arrives, it's the wrong part and has a different part number than the included invoice, that had the "right" part number. The invoice claims any return has to be done so,by going to a Sears store,instead of being able to return it in the mail. This is now TWO wasted trips and when I arrive, I asked the same manager what he could so for me. To my surprise, his reply was it wasn't his problem. And Sears is to ignorant to figure out why they're going under. You just can't fix stupid.
7 years ago (09-12-2017)
Store was clean well organized good sales found almost all the gifts I was looking for. Thanks
7 years ago (22-12-2017)
This store sucks the big one !! I have called the store over and over and no one is answering the phone . I live near the dike in tc . I dont want to drive all the way out there to waste my time and gas to find out they dont have a replacement for my broken product . The web site says the store hours are one thing and the google search says otherwise . The kids they hire are useless !!!! They cant find their ass if you put it infront of them . Young and super dumb. I spent a lot of money on craftsman tools . Sears used to be a great company but now everything is made in china including the craftsman tools that used to be made here in the USA. All i need is someone to put their hands on something for me . But that is too much to ask!!! Good luck if you come here. And good luck with whatever you buy from here. It truly is a roll of the dice anymore. You might as well go to harbor freight and save some money!!!
7 years ago (05-12-2017)
Do your best to stay away from here. Worst experience ever. Nothing but unprofessional kids.
7 years ago (27-11-2017)
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