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Sears

  1. Kentucky
  2. Pleasure Ridge Park Clothing Store

Reviews, get directions and contact details for Sears

Sears

Story

Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 4807 Outer Loop, Louisville, KY 40219, USA
Phone: (502) 966-1198
State: Kentucky
City: Louisville
Zip Code: 40219


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

related searches: How many Sears stores are left, Sears clothing, Sears near me, Sears online, Sears stock, Is Sears still in business, Sears locations, Sears wiki
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Reviews
Black Friday shopping with my family and we were looking at mattresses. The boys were trying out the mattresses, plopping down on them to see how comfortable they were. An elderly employee approached us to tell them to stop plopping on the mattresses. They immediately stopped and just sat down on them to test them out. But she did not yell at the woman who was letting her two year old jump all over the mattresses. Not that they were nothing me, but she needs to be consistent in her discipline. I’m an adult and so are the people I’m with. We did not need her yelling at us. We left the area and she watched us walk to the couches and we sat down on them testing them out, not even being out of line. She walked over to us and told us to get out or she’s calling security. I tried to tell her we were just shopping and she was very rude to us and lost not only a mattress sale, but also a couch sale. I am taking my business elsewhere.
7 years ago (24-11-2017)
Simply embarrassing is the only way to rate the experience at this location. I had an email from Sears that said I had $18 of free cash towards clothes, so I decided to go there this afternoon to find something. I found a couple of drill bits that were discounted, and decided to pick them up as well. When I went to checkout I literally had to guide two different cashiers, to every single item I had because they did not believe that they were on sale. The manager was standing right next to them the entire time, and seemed to think that it was funny that everything was not ringing up at the right price. I would have seen the humor in it as well if the employees didn't act like I was trying to get something for nothing. Sears put the price on it. As a consumer, I simply tried to purchase the item for the price it was marked at. Then they tried to tell me that the email I had received may not be valid. I had to assure them that it was real, and once they looked up my rewards membership it was quickly realized that I was telling the truth. All of the employees seemed to be befuddled or simply annoyed at the idea of dealing with a very simple situation. I literally had to grab four different sale signs, and walk them to the cashier, and even then they still acted like they couldn't believe it. The worse part was that there was another customer at the register that had been there the entire time I was in the store trying to return something she had purchased online. She had to have been there over an hour. Her receipt said, "Simple return" all over it. This is a clear indication of why Sears is going out of business. No leadership, no service, no chance.
7 years ago (30-10-2017)
Great prefence of stores Sears, every thing you would need hear helps instore
7 years ago (14-03-2018)
Doesn’t even deserve 1 star! Customer service is a joke! They delivered my $1600 refrigerator. The delivery men ripped my storm door pully off my door, which in turn, scratched the side of the fridge, TWICE! There is also a dent in the top left corner of the freezer door! I called immediately, irate! Was promised $500 credit on my shop your way card! When going to use the credit, i discovered they only added $250 on my shop your way card, versus the $500 i was promised! I have spent 2 months trying to get them to make good, on THEIR screw up! If i wanted scratch and dent appliances, i would’ve went to a scratch and dent store! I expected to receive my refrigerator in NEW condition! They still haven’t got my credit applied to my shop your way card! I will NEVER shop at Sears again! I, now understand why they’re closing so many locations! Their customer service is absolutely the worst customer service, that i have EVER received!
7 years ago (13-12-2017)
DESPICABLE!!! I purchased a 5 drawer Craftsman tool box last week as an early Christmas present for my husband. However it would not fit in my car still in the box so the clerk had to take it out of its box to get it in my car. And it's a very good thing that he did. Once he got it out of the box I noticed the toolbox was severely damaged and dented to the point that the bottom door would not even open. Unfortunately that was the only one they had in stock so I couldn't exchange it for the same value. I had to exchange it for the next one up which was $20 more. I still had to pay the difference and wait almost 45 minutes for them to bring it out I was at the store a total of an hour and a half. I don't think it was fair for me to have to pay the extra money to exchange a damaged product that they sold me in the first place. I can only assume that items are not being inspected before they are put out on the floor for display or sale. But this experience for me was just extremely poor customer service
7 years ago (20-11-2017)
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