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Reviews, get directions and contact details for Sears

Story

Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 1140 Shaw Ave, Clovis, CA 93612, USA
Phone: (559) 322-3200
State: California
City: Clovis
Zip Code: 93612


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 10:00 AM – 7:00 PM

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Reviews
Worst place for customer service. If you like to die, or be name called or disrespected this place is the place to go. I took my car here for tire change. Frustrated with my lowered car which they said they have no problem doing at first. Lie to get my business. They drop my car from the stand or jack they were using. When frustrated the staff cursed saying harass things not knowing I was watching. Remarks was towards me the owner. Catching himself knowing my presence the staff refused anymore eye contact and continued to work on my car. When I received my car back after 2 hours. I went home and parked my car in the garage. On the weekend the same week I went to my car for a joy ride for the weekend. All my tires were flat and my car on the floor. I called sears and they said that it’s should not have deflated. Upset and frustrated i took the wheels off the car and unto jack stands. How sears treated me I didn’t want to go back. No longer trusting sears I went to Les Swab down the street. The staff there informed me that the sears employee that worked on my car was not responsible and did not follow procedures and check my tires before giving it back to me. They did not screw my air valves in. The air had been leaking out since the install at sears. Angry I paid Les Swab to redo the tires and valves. They said this was not a mistake as it was a procedure to make sure tire valves were screwed in before putting the car down. Now I’m thinking it’s intentional. I drove the car unsafe from sears to my house. The staff at Les Swab said my tired could have popped or could have caused me to have an accident and was lucky that it was in my garage when it was flat. If you have a car and a family please avoid this sears. The auto staff there are not professionals and have no automotive knowledge. I was recommended to talk to Justin and never again will I ever go to them again. Justin bad attitude and will cuss you out. Worst customer service and they try to mess your car up purposely. When they are mad or frustrated they will hurt your car. If you need a good tire place go to Les Swab. They will take care of you and not try to kill you. Sears need to retrain their poor staff that can’t seem to put on a tire valve right for automotive place this sears hire some very incompetent staff who don’t know what the heck they’re dong. Remember they will lie to get you to buy deals and business only to find they will not come through. And stop telling people you work on lowered cars. Fake advertising and false promises. I informed all my family and friends and will be sharing online as well. Be safe stay away from this place. Go somewhere where they could at least know how to screw on an air valves on tires. Certified is a word sears should not use with such poor staff experience and knowledge. Have a great day. Except sears. Heard you guys are closing or downsizing please Godspeed on that note. Good workers need jobs. These workers need training.
7 years ago (28-01-2018)
Went in to buy a water filter for my refrigerator. I showed them my old one and without looking at my old one they told me which one to buy.
7 years ago (18-05-2018)
Awful, hated it, nice place with decent items. Sassy staff, who will eye roll at you, and be rude. You're getting paid so do your darn job. There system always has issues, so even if you have something on your account they will tell you there is nothing there during checkout, that's the only way they get sales now, lying and cheating the customers. This place is a fail, it's only time until they close down too. Shame shame shame.
7 years ago (20-02-2018)
Level of service at Sierra Vista Mall Sears has been lost. Sears at One time was a place to count on. Today I ask for assistance and was ignored as a customer rep assisted another customer rep bag purchases of another customer. It only take one to bag purchases It's a shame that Sears at the Sierra Vista Mall has lost interest in maintaining a strong customer base.
8 years ago (05-11-2017)
if you ever want to purchase a mattress, Matthew M. at this sears is definitely the sales associate you want to go to. He is super patient and knowledgeable about different kinds of mattress. Plus, he did not give me and my husband any pressure when we were trying different mattress, even though it was almost the closing time. He also helped us communicate with the Shopyourway representative to make sure we could earn all the points. He is truly one of the best sales associates we have ever met!
8 years ago (02-07-2017)
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