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Sears

  1. George Bush Park/Eldridge
  2. Mission Bend Furniture Store

Reviews, get directions and contact details for Sears

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Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 1000 Hwy 6 #1200, Houston, TX 77082, USA
Phone: (281) 596-6800
State: Texas
Zip Code: 77082


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Reviews
The WAITING game! I was the third person in line and it takes about 15 to 20 min to check out! At least 3 questions before you can check out. 4 a fast check out take your tools to the clothes section. I passed the people that were in front of me in the tool check out line on the way out. Great produces!! Yes, I Recommended them! But, pull up a chair or phone surf until you get to the register to check out! Hurry up and wait..
9 years ago (30-06-2017)
Worst customer service. Went today to return something that did not fit. Had my receipt and tag on the houseshoes. The ladies said to me you bought this at Memorial City. This is West Oaks. I was absolutely shocked then she said she would have to call a manager to see if ok to return. Then she asked for my I'D. Wow I will never ever buy another thing from SEARS. If you have your receipt that should be enough. No matter where you bought it.
9 years ago (22-03-2017)
I bought a Nordictrac bike and a weight lifting set online because it said they had them in stock at the west oaks mall location. The next day my husband went to pick them up and when he arrived they said they haven't arrived from shipment. 2 hours later I get an email stating my items are ready to be picked up. Unfortunately we had to go out of town and wasn't able to pick up the items until 2 days later. My husband went to pick up and the man there brought out the weight lifting set but said there was no bike available and that someone must have sold it on the floor. They told him they could refund the money and pick up one in stock at the memorial city mall. I had to go up there to bring my cc for the refund and explained to the manager that I wasn't happy with the customer service but she didn't seem to care. They called memorial city to make sure the bike was still in stock there but that location couldn't hold it for me unless I called to have it put on hold. So after my money was refunded I called memorial city mall and asked them to hold the bike. Turned out they didn't even have it in stock. I had to call around until I found a sears that had one. Definitely won't be purchasing anything online from sears much less anything from sears at all any more. Worst customer service ever!!!
10 years ago (30-12-2016)
Yup, this is a prime example of why their stores are all closing. Couldn't even get a guy to help me buy a vacuum, even though I pointed it out and said I was ready to buy. He said he had to help someone else, but I later see him joking around with some of the other store employees. What's worse, is I ended up ordering it online, and they can't even fulfill my order because they aren't sure they have it. Steps of ensuring a successful store would probably have managing inventory in there....
10 years ago (07-08-2016)
Sears are always nasty and weird. Tools are good deal though.
9 years ago (17-03-2017)
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