Sears

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Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 2999 E College AVE, State College, PA 16801, USA

Phone: (814) 231-5600

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State: Pennsylvania

Zip Code: 16801

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Reviews

I purchased a mattress and returned it after it was delivered, because the salesman told me I did not need a "special" base to make it adjustable...and it turns out I needed an $800 base to make it adjustable, yet the deliverymen claimed they've never heard of such a thing. Had the salesman been helpful or apologetic when I called to see what the heck happened, and not try to blame this issue on myself, signage, and other associates.. I probably would have just kept the mattress. I later find out that I was not refunded the full amount of what I paid...and do you think I can get through to management on the phone?! Of course not. The phone system is absolutely terrible..dial the local number and next thing ya know you're talking to someone in India that has no clue about what's going on in the store or that I was even attempting to call a local store. Oh, and if you actually get through to a department in the store the phone hangs up on you after a minute of ringing. So to avoid dealing with such hassle and ridiculousness, I refuse to purchase even a stick of gum from Sears/Kmart ever again.

 8 years ago (19-11-2016)

i spend $1500 for a mattress. after 2 month, the  mattress is not flat any more. i called them for repair, but they never show up. the brand is beautyrest. never buy anything from here. do not waste your money.

 8 years ago (15-11-2016)

Nothing special, but that's what you expect to from a Sears!!  Parking is good, staff knowledge is fair. 

 8 years ago (19-03-2017)

Terrible management skills!!!! Tell staff they are the worst person is discrimination!!! The fed business burough will know! And making the employees feel worthless is so unprofessional! There is Rateingthat can be correct except a no star or 0/5! Thank you for the emotional distress! Expect a call soon! And the only reason there is star rateing is because I have to to post this !

 8 years ago (17-09-2016)

Very helpful staff.  I just don't know how long they will be in business because there's never any customers there.

 8 years ago (26-01-2017)

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