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Reviews, get directions and contact details for Sears

Sears

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Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 2700 Miamisburg Centerville Rd, Dayton, OH 45459, USA
Phone: (937) 439-3089
State: Ohio
Zip Code: 45459


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Reviews
I spent 20 minutes in this store trying to buy a power washer with no success 2 people in the store and 3 employees on the floor. Moved to look for a pair of dress shoes was in the department for over 30 minutes with no acknowledgement that I was even there by the 2 employees 2 aisles over. The one lady was a manager as sho spoke to the other employee as to what to watch for in shoplifter. I did get approached my a gentleman that asked if he could help, I told him what I need and he said I don't think we gave anymore rather then going back to look. I now understand why sears is closing stores.
8 years ago (08-10-2017)
The staff at Sears Optical are nice enough but the glasses they made me were trash! I could see better out of my 9 year old glasses than I could with the new ones from them. When I complained enough they finally offered to remake the glasses. I asked would that include a new eye test because the lady sure got it wrong the first time. Nope, they were only willing to remake the glasses using the wrong prescription. I tried to complain further up the chain of command but never got a single call returned. It is no wonder Sears as a whole is going bankrupt! I remember when the name Sears meant quality and customer care. Those days are gone forever!
8 years ago (01-06-2017)
There is great service at the Lands End department, the sales are well presented , the area is colorful, easy to navigate and very tidy. They have many good summer.bargins and high quality sportswear.
8 years ago (11-07-2017)
Rayshawn behind the cash register in the women's department was very helpful.
8 years ago (25-08-2017)
I purchased my husband a 8 piece ratching tool set for Christmas on black Friday. Come to find out I purchased standard instead of metric. I attempted to exchange the standard set (unopened) for the metric set and they told me that they could not do it after 30 days. According to their return policy you can exchange but not return. I called corporate and they told me the same thing. So now I'm out $70 due to their lack of competency on their own return/exchange policy. Will be filing a complaint with BBB as well. No wonder all sears stores are closing.
8 years ago (05-06-2017)
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