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Sears

  1. Florida
  2. New Port Richey East Shoe Store

Reviews, get directions and contact details for Sears

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Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 9409 US-19 #101, Port Richey, FL 34668, USA
Phone: (727) 846-6255
State: Florida
Zip Code: 34668


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Reviews
I was surprised by the level of service I received from Sears. First, I was seeking a washing machine and the appliance associate was great. He was not pushy, had a great sense of humor, and excellent product knowledge. Secondly, I needed a hedge trimmer. The associate in the lawn department was also very friendly and explained the difference between the products to me. I was so pleased. I hadn't shopped at Sears for many years, and now I find myself a regular weekly customer. Thank you for such great Customer service.
7 years ago (12-11-2017)
This location has the very worst customer service I have ever experienced. I was ignored multiple times by more than one associate. I had multiple items to purchase and stood in line at the register for several minutes to pay. There were 2 employees helping one customer. When another customer approached the CLOSED and unattended register, the second employee began assisting her, despite the fact that there was already a line. I said excuse me TWICE and continued to be ignored. We decided to leave and make our purchases elsewhere. We later decided to give them another chance. We came back to the store about an hour later and unbelievably i was ignored again! When i asked for a manager, the associate behaved as if i wasn't even standing there. She just ignored me like a small child would do! Her co-worker saw me and acknowledged my question. She asked the other associate who rolled her eyes as she held out her arm and pointed across the store. She then pointed in the distance and told me that the manager was in "that department over there". I looked through "that department over there" and found no manager. I didn't bother continuing my quest. I just left.
7 years ago (13-11-2017)
I wish people would start shopping here more often. If they don't, this store probably won't be here much longer. It's a shame because they carry decent merchandise. We've never had a problem wirh any employee at this store and have taken advantage of some awesome sales.
7 years ago (09-12-2017)
Not the best. I bought tools from them and they just seem to swing them around. Please take extra care of my tools! Service isn't great. They seem like they don't want to be there. They always seem suspicious, (I've never shoplifted in my life!) and they are hard to get a hold of. Considering the next Sears is a million miles away, this will have to do, but remember, There are better Sears out there!!!
7 years ago (25-08-2017)
This Sears is a pretty nice store. Clean and well organized. It closes earlier than the rest of the mall for some reason. That's a little inconvenient if you don't know in advance.
7 years ago (25-09-2017)
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