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Sears Parts & Repair Center

  1. Texas
  2. Farmers Branch Department Store

Reviews, get directions and contact details for Sears Parts & Repair Center

About

Sears Parts and Repair Center is YOUR destination for lawn and garden tools, equipment, all your appliances' odds and ends maintenance and repair.

Story

The one-stop shop for all your home and lawn appliance needs. Everything from parts and maintenance to the latest of both new and reconditioned lawn and home care can be found here for competitive prices and an unparalleled focus on customer satisfaction.

Address: 2270 Valley View Ln, Farmers Branch, TX 75234, USA
Phone: (972) 620-5038
State: Texas
Zip Code: 75234


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Reviews
The technician was prompt and kind. I had a squeaky washer. I was told it would cost $300 to fix (but I had a 20% off coupon). After the repairs were done, which took about 30 minutes, I looked and he replaced the dryer idler pulley, which is a $15 part. I was charged $64.38 for the part and $190.52 for labor. That doesn't seem even remotely fair to me. I'd suggest looking elsewhere for your appliance repair work. They won't be getting my business ever again.
9 years ago (19-10-2017)
Horrible customer service!! Treated like I'm not important or stupid over dryer heating element. They're 3 times the cost and warranty is 30 days. But not if I install it once installed by me no warranty. How do I verify it even works if I don't install it!! I'll just order it on Amazon and save $40. No wonder they're going out of business.
9 years ago (29-08-2017)
Unable to reach them...NO ONE ANSWERS THE PHONE. What was once a proud company, what a shame!
9 years ago (10-10-2017)
Top notch service, incredibly efficient, very helpful, and will absolutely do business with them again! My experience was incredibly positive! I had to make a return for parts that were sold to me at another Sears repair center because half of the parts were missing. They immediately pulled another repair kit from the shelf, showed me all of the parts, and I was out of there in less than 3 minutes. I did the repair last night on my dishwasher and could not be happier with the service that was provided to me! Great customer experience!
11 years ago (16-12-2015)
very helpful and had the part I needed
9 years ago (03-07-2017)
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