Sears store

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Address: 9565 W Atlantic Blvd, Coral Springs, FL 33071, USA

Phone: (954) 345-1300

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State: Florida

Zip Code: 33071

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Reviews

I have always loved this  Sears store 
It's close to home and always had a friendly environment . Until recently, someone is making a tragic mistake with the personnel. Sears is losing sales because there is no one to help them. If your on the second floor which carries all home goods , children's department you must carry your purchase down to the first floor to pay, and there is only one location on first floor where a Sears employee can be found. This is good customer service? No it is not, you may be saving money on payroll, but more dollars are walking out the door. How or why are you operating like this? So sad!

 9 years ago (05-04-2017)

No one ever in the jewrey department the wait is over 30 mins to get someone over their. We brought an wedding their never wear it. Had it put up in case until we tide the knot. Finally we did the ring broke a day after we wes. I didn't sleep in the ring it just broke. Thank God I have insurance dropped it off same day was told it would take 2 weeks. But 2 weeks past no call on my ring nor up date I call can't ever get anyone on the phone. Come to store they want even check what's the updates on my ring just tells you it's not in yet we're call you when it come in. Something a customer doesn't want to hear especially when you was told 2 weeks and it's a week over 2 weeks. Never in my life have I experienced anything like this before.

 9 years ago (05-06-2017)

I found a Groupon online for a discount on a conventional oil change. I followed the directions I made an appointment for 9 a.m. and I was out by 9:30 a.m. not bad I am impressed saw a lot of bad ratings but it was easy breezy for me hope it is the same for you.

 10 years ago (29-09-2016)

All the years and thousands of dollars of tools, entertainment systems, and appliances I have purchased from this company.  They wouldn't exchange an unused $8.99 tool I purchased 37 days ago since it was beyond 30 days.  A policy not noted even on my purchase receipt. I even worked at this company 25 years ago while in college and have been saddened by its decline. Now I will cheer its eventual demise. They clearly have lost their way when lifelong customer retention is not worth $9. 

 10 years ago (13-06-2016)

Worst experience...first time buying a grill here and it stopped working after two months. We contacted this location and no one could help us to fix it. Waste of time and money!!!

 10 years ago (27-08-2016)

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