Second City Roofing

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About

Second City provides residential and commercial roofing and construction services in the Chicago area. Family-owned for over 45 years, they are truly a company you can trust with your home!

Story

If you are looking for a roofer or contractor in the Chicago area, look no further than Second City Roofing and Construction! We are confident that no one can do a better job for less. We have over 10,000 satisfied customers and an A+ rating with the BBB.
We provide a full array of roofing and construction services. We can service both shingle and flat roofs, as well as repair or replace gutters and downspouts. We’ll also repair masonry, chimneys, and cement. Often people think they have roof problems when they really have masonry problems – either way, we can fix it! We do more than just repairs though; we can also help renovate and improve your home, whether it’s by adding a new deck, remodeling the kitchen, or installing a fence.

Do you still need to see proof that our services really offer you the best value for your money? Call us now at 773-384-6300 for a free estimate and visit our website www.secondcityroofing.com to read just a few of our many positive customer reviews.

Address: 3006 W Diversey Ave, Chicago, IL 60647, USA

Phone: (773) 384-6300

Website

moc.noitcurtsnocyticdnoces@ofni

State: Illinois

Zip Code: 60647

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

My wife and I own a typical Chicago 2 flat with a flat roof. 

We received several estimates from potential local licensed and reputable roofing companies to replace our flat roof.  I felt most comfortable with Second City because of Mark who walked the job with me and submitted his proposal and contract because I was impressed by his expertise and experience.  We decided to hire them.

Second City was no where near the cheapest quote we received, but since a complete tear off and replacement of our flat roof is a very important and expensive project, we wanted to hire a very reputable and professional company.

This is when the problems started.

We spent $14,200.00 to, unfortunately, receive a project that lasted more than 2 months to complete- with little to no supervision, multiple problems, constant no-call no-shows by the crew (that had nothing to do with any weather related issues) on specifically scheduled work that I had to make myself available for, and an owner that could not care less, and was more than arrogant and rude to me on multiple occasions.

Ed Baker, the President and Owner himself, personally scheduled a final walk thru meeting with me which I appreciated and agreed to. Even Ed himself didn't show up, without even a courtesy call, to his own scheduled meeting that he set with me.  I re-arranged my calendar for this meeting.  When I called him to ask his time of arrival (I figured he was running late) he immediately cursed and swore at me, then yelled at me thru the phone stating that he was sick of sending his crew to my property to fix their mistakes, and asked me if I would rather him speak to me this way in person face to face, and then said he was going to place a lien on our building.

I received a lien release after this horrendous and insulting conversation from him and still wonder why he would ever threaten and treat a customer who spent so much money with Second City this way, and who was always available and flexible for their repeatedly missed appointments to continue their roof replacement project.

I am not only left speechless to this day, but more importantly my wife and I are ashamed that we hired this company.

 8 years ago (30-12-2017)

Professional service. Garage roof done quickly and neatly. They did a great job of cleaning up after the job was done. When we wanted one adjustment made to something, they were very accommodating. I recommend them without hesitation.

 8 years ago (26-06-2017)

0 STARS. 

I called to get this company to simply come out and provide an estimate for repairs to the roof above the restaurant I operate - we have a leak and water was coming through. Instead of scheduling to come out, the man on the phone chose to argue with me: the landlord needed to call him EVEN THOUGH I explained our commercial lease, the process of repairs submission (landlord is out of state) and that I've never had this problem calling other service repairmen (I handle three commercial properties). All he wanted to know was who would pay for it - even though I had not solicited his business as of yet. ALL I WANTED WAS AN ESTIMATE to submit to the landlord. 

Ridiculous. Its 2017 - can the construction industry stop using patronizing tones to women clients please. thanks.

 8 years ago (10-04-2017)

Second City went upon and beyond to assist us with repairing our roof after a different roofing company botched the job. They were incredibly helpful and professional throughout the entire process and we would recommend using them for any roofing needs!

 8 years ago (08-06-2017)

We recently had our roof redone by Second City.  We cannot say enough good things about the owner, foreman and this company.  They were professional and very polite.  They're bid was competitive with other companies but what sold us was their promptness in communication during the bidding phase.  The whole job took a total of 3 days to complete.  They cleaned up every single bit of debris at the end of each day.  They protected our shrubs, trees, etc.  We had a couple flat landscape stepping stones that cracked during the three days and they replaced the cracked ones on top of the six non-cracked ones on their own free will.  In addition, they went around and recalked the interior part of every skylight in our house.  We recommended Second City already to a handful of friends and would highly recommend them to anyone reading these reviews.  

 10 years ago (11-06-2015)

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