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Reviews, get directions and contact details for Second Sole

About

We are a run specialty retail store committed to serving the greater eastside Cleveland running community. "Shoes. Apparel. Advice." #runEASTside #runCLE

Address: 5114 Mayfield Rd, Lyndhurst, OH 44124, USA
Phone: (440) 449-8508
State: Ohio
Zip Code: 44124


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Reviews
Second Sole is amazing! We went here because I have a high instep, wide feet. So fun finding shoes. I had an issue where my ankles hurting when I walk, bad posture. Scott helped me find the perfect shoes. He know a lot about types of feet and issues that could arise with not finding the right pair. We did eventually find "that" pair that fits my feet perfectly. I walked about 2.5 miles today and my ankles did not hurt at all. My friends told me my posture when walking is much more straighter. Best of all, I enjoy my new pair of shoes. Thank you Scott for all your knowledge, patience and customer service skills. You know how to help pick a good pair of shoes out.
8 years ago (30-06-2017)
My expierience with second sole was very negative. The store manager in particular was very forceful and was very overly anxious to convince me to buy a or any pair of shoes. It's almost as if he was shouting commands instead of words of advice. I wanted to find a pair of shoes that matched my son's athletic outfit so My son asked this manager if he had the shoes in any other color. With a angry and sarcastic tone he muffled side comments such as just get a pair of shoes and the color doesn't matter all your doing is running anyway. At this point I have nothing against the company but I will say that this specific manager had absolutely horrific costumer service and I don't recommend this store at all.
8 years ago (27-08-2017)
People are nice, but I I am always SOLD shoes that I can't wear. Gave them a second chance. They came through. Thanks for the effort!
8 years ago (01-03-2017)
Super helpful and patient salespeople. Full price shoes, however they did give me a discount when I asked for one!
8 years ago (30-05-2017)
The staff is very professional and helpful! The shoes are lovely for all sizes, and I'm truly glad I went there for my athletic shoes.
9 years ago (18-08-2016)
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