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SecurCare Self Storage

  1. North Carolina
  2. Durham Storage

Reviews, get directions and contact details for SecurCare Self Storage

SecurCare Self Storage
Address: 2015 Sherron Rd, Durham, NC 27703, USA
Phone: (919) 596-3733
State: North Carolina
Zip Code: 27703


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Reviews
Makes No Sense I just spent the better part of an hour arguing with a CSR for this company over what is contractually mines. How is it, if I pay my renters fee on Sept 25 and move my things out of the unit before Oct 25, that on Oct 6 someone else has their things in my "paid for unit"? So now if I have moved all that I can into my house and have no room for the rest of my things, I now have no place to store them because someone else has my unit. She went on giving me this spill about not having a lock in place..... So if while in the midst of moving I forget to lock my unit back, then I lose my unit.?.? PLEASE PLEASE READ YOUR CONTRACT!!!!!
7 years ago (06-10-2017)
We chose this facility partly because of the multiple layers of security including the coded entry gate. Unfortunately, for several of the months we rented space, the coded entrance gate was broken and always open leaving easy access to the units, even at night. We called the office to notify them of the issue several times and were told that repair services had been called to repair in the short term and a new gate was on the way. While this may be true, we consistently arrived to find the gate open. As part of what we felt we were paying for was the layer of gate security, we called to discuss a discount until the gate was replaced. The customer service during that call was horrible. We have since stopped renting a unit and do not recommend this space. I did give it 3 stars as our unit was not broken into and it was clean and dry.
9 years ago (09-07-2016)
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