Security Shop

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Address: 1605 E 55th St, Chicago, IL 60615, USA

Phone: (773) 256-5625

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State: Illinois

Zip Code: 60615

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Reviews

I'll begin by saying that I've written very few Google reviews before of any businesses, but I felt compelled to write something in this case.  I spoke with the store owner about a problem that I was having with my back door deadbolt lock on an apartment I own in Hyde Park.  He asked me to send him photos of the lock and the door, which I did, and he called me right back.  He explained that they would be happy to come out and fix it temporarily, but that the issue would in the long-term either require a new door or a contractor to come out and reinforce the door jamb and the door itself (which is quite old).  He urged me to get a quote from a contractor for this before deciding, as he said in all likelihood we'd be right back to where we are now in a year or two.

How often do you come across businesses with that kind of honesty & integrity?  I told him I would regardless be using him for all future door & lock needs, and he said he was happy to provide me with advice regardless "because that's what we do!"  

Not only that, but then I proceeded (a bit cheekily) to ask him if he wouldn't mind giving me advice on another deadbolt issue I was having with a door to my primary residence which is out of state.  He happily said, "Sure! Send me photos and I'll give you a call back!"

Wow.  Just wow.  I cannot speak highly enough of this company, and urge anyone in the Chicago area who has a lock need to give these guys a call!

 7 years ago (31-08-2017)

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