Serenity Spa At Biscayne

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About

Serenity spa is a relaxing and comfortable place whit two locations North Miami & Hallandale, Our serene atmosphere make a perfect place for massage.

Address: 12735 Biscayne Blvd, North Miami, FL 33181, USA

Phone: (786) 442-0649

Website

moc.liamg@egassampgn

State: Florida

Zip Code: 33181

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Reviews

GReat and amazing massages here! I have been coming here for some years now, and everyone is nice and friendly. All the massage therapists have been great and listen to your concerns. They apply healing hands exactly as you request it. You can purchase multiple massages in 1 shot to get a discount. The owner is a super nice guy and accommodates us even with last minute appointments! Excellent service, highly recommended!

 8 years ago (04-05-2017)

Amazing place clean,profeesional . i arrived with tired and painfull and after the massage i i fell foblous and my pain dessapeard.

 7 years ago (02-10-2017)

This place should go out of business!! The guy on the front desk- owner he claims to be- is the rudest and disrespectful person!! He has no idea what customer service means!! No manner at all. He barely speaks English too! He must learn the language and go to some sort of training in the business to learn how to treat customers and be respectful!! IT is a total disgrace to have someone like him at such business that involves manners, professionalism, decency, customer service and reliability!!!! 
I booked and appointment with him for today, Monday, at noon. He called like an hour prior to the appointment to cancel. Against my will he rescheduled for 3:30 PM and when I got there, he plainly said he will have to reschedule again. When I argued with him, he asked me to call Groupon for a reimbursement, he also said he'll call himself, and asked me to step out of his business in order for me to place the call. He also said he did not want to give me any service in his spa! Claiming he is the owner, he missed his real purpose in life!! He clearly hates women. The way he treated me leaves many questions in my head in regards to the real reason for the business to exist!! I will make sure everyone all over the Internet and at Groupon knows better and never ever again try any coupon for that place! As I came to this site, I had the chance to read several other reviews. How come Groupon still accepts that business promoting themselves on the site? Awful place!!!! Disgusting front desk-owner-attendant!!!

 9 years ago (15-08-2016)

23 reviews
5.0 star rating 3/15/2016
Pilar provided the very nicest caring hot healing Stone massage.

Nice nice lady with caring touch and hands

Straight massage nice clean calm setting

Will return forever.

 9 years ago (18-03-2016)

Crappy service they never answer the phone. Please don't miss your appointment there is a $30 reschedule fee and they don't do phone call reminders. That's not how you should run business... don't believe the first two reviews pretty sure it's somebody that runs the company. Purchase many Groupon massages before this has been the worst!!!

 9 years ago (19-03-2016)

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