Shell

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Address: 5624 Old Canton Rd, Jackson, MS 39211, USA

Phone: (601) 977-0980

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State: Mississippi

City: Jackson

Zip Code: 39211

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Reviews

DO NOT TAKE YOUR CAR HERE!!!! A few days ago my parents took their Lexus here to have a pump replaced. There wasn't anything else wrong with their car. No smoking, no sounds, and it could be driven. Immediately after they retrieved their car, the car was smoking, had loud sounds coming from the engine, and wasn't able to be driven. They took their car back to Shell this morning only to be told that something is wrong with their ignition and it's not their responsibility. They offered her a discount to fix it when in fact it was their fault. I called the Manager and he gave me an analogy that if a painter was painting a house and a light bulb went out, it wouldn't be his fault. How dare he give this sad excuse of why the car has more issues after it has been serviced by their mechanics. Besides the Manager not willing to listen to my concerns, he was very angry when asked what was the mailing address so that the owner can receive correspondence. He specifically told me that he can no longer talk to me about my mother's car. The owner, Neil Wolf, should be willing to provide customers with quality service and ensure them that their cars will be in tact even after being serviced by his mechanics. Their quality of mechanics is a disservice to our community.

 9 years ago (14-03-2016)

Good customer service

 8 years ago (29-03-2017)

Good Service

 8 years ago (23-04-2017)

One of the few remaining stations who has a mechanic on duty.  Also an inspection station

 14 years ago (08-07-2011)

Has full service and very clean restroom

 11 years ago (12-03-2014)

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