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Reviews, get directions and contact details for Smalls Insurance Agency Inc.

Address: 5227 W Woodmill Dr, Wilmington, DE 19808, USA
Phone: (302) 633-1980
State: Delaware
City: Wilmington
Zip Code: 19808


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

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Reviews
Scam artists. Went with them on recommendation from my used car dealer, he said they always find the cheapest rate. I was a fool to trust them; they found me a rate >$100 higher than I did on my own. I have been trying to cancel my policy for a month now; they either dodge calls or shift the blame on to the insurance company. To make any progress, I had to get the agent on the line with the insurance company, so they couldn't shift the blame anymore. Finally, now my policy is cancelled, but it will take an extra 10 days to process the refund, because they took so long to issue the cancellation. Meanwhile, I'm responsible for the overdraft fees and other associated costs with the overcharging of my account. Avoid dealing with them at all costs. They will charge you more and have terrible customer service.
8 years ago (27-09-2017)
this is a scam company... I wouldn't do business with this company I used them for insurance sold my vehicle. sent my cancellation and proof I don't own vehicle. they keep charging me. won't return my call or emails BAD Business!!!!
8 years ago (28-10-2017)
After looking into acquiring business insurance through Smalls, we have waited over a month to hear nothing back. Every time we call we get, "Can we have your number so we can call you back." Only to hear nothing still. Don't waste your time with this company, move on and find someone better.
10 years ago (24-02-2016)
I've called my insurance agent on different days and differnet times and all I ever get is "he is out of the office, can he call you back?" This never results in a call back. When you ask questions about your policy all you ever get is attitude and snappy remarks. I am canceling my policy and going with someone else or dealing with Progressive myself rather than though an agent. They are worthless.
16 years ago (21-10-2009)
I've been with them since 2004 for personal and business.
8 years ago (30-01-2017)
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