Smith Island Cake Co

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Address: 45 W Chesapeake Ave, Crisfield, MD 21817, USA

Phone: (410) 425-2253

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State: Maryland

Zip Code: 21817

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Reviews

Purchased the caramel cake from Groupon and it was awful, I will never purchase a cake from them again!! 🤢

 7 years ago (16-09-2017)

The best cakes I ever had!!  I LOVE them.
I served them at my daughter's wedding reception as a dessert. 
I sent and will send them for  Christmas and birthday celebrations to my very important people.

Their service, business have been excellent, really accurate and kind. 
Although I wish the shipping cost lower, it is worthwhile to spend money for the highest quality and the trustable service.

 9 years ago (19-08-2016)

Never order a cake online from these guys. I asked for it to be delivered two days in advance of a party with the guarantee it would arrive on time. Two days later the cake still hasn't arrived. I called and emailed and was told there was nothing that could be done. No rush shipping, no discount, nothing. The cake takes two full days to thaw so if it ever arrives I guess my mother's going to have a cake shaped ice sculpture for her birthday.

 9 years ago (16-07-2016)

I was unhappy with my first, and last order over one year ago but had not been able to speak with customer service at the time due to "phone tag".  Therefore I called for guidance with this new order, shared my experience, and was quickly offered a replacement cake or refund, learning that my satisfaction with the product was "unconditionally guaranteed".   I received a  fresh cake the very next day and am extremely pleased.  Thank you very much Mr. Murphy for your outstanding customer service.   The cake is delicious and I will be a returning customer.  

 9 years ago (05-11-2015)

I tasted a slice at Rams Head restaurant & I loved it.

 8 years ago (17-01-2017)

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