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Sophia's Nail Care

  1. Massachusetts
  2. Suffield Beauty Salon

Reviews, get directions and contact details for Sophia's Nail Care

About

You deserve a little pampering! With high standards of customer care, quality service and salon hygiene, Sophia's Nail Care is affordable luxury.

Address: 854 Suffield St, Agawam, MA 01001, USA
Phone: (413) 342-4773
moc.liamg@eracliansaihpos
State: Massachusetts
Zip Code: 01001


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Reviews
The staff here seemed friendly, however it was very pricey. My friend and I got the pearl spa pedicure, their website says $40 but the charged us $43...$3 extra no big deal we said as long as we get the full leg massage which is why we chose the most expensive package. The leg massage felt more like someone rubbing sand into your leg, and we wouldn't even call it a massage it was-well, as I said, rubbing lotion into your legs with sharp sand scraping you...like applying sunscreen at the beach. There was no massage at all just rubbing in the same spot over and over until our skin got sore and our muscles not even touched. The chairs were old and the massagers were above our heads and we couldn't adjust them. We have spent a lot less at other nail salons for pedicures and gotten much better and more relaxing service. It was money wasted, we only tipped about 12% and the once friendly staff pretty quickly lost their friendliness, they didn't say by or anything, but $8 to paint my nails to match my toes? Come on, where we live they charge about half that price for a simple nail paint.
8 years ago (18-10-2017)
POOR CUSTOMER SERVICE I’d give them zero stars if I could. They overbooked on a day I was treating my mother for her birthday. We were supposed to get a full set of gel manicures and deluxe pedicures. Then after waiting for hours the ladies in red, who seem to be in charge of scheduling, were very unprofessional and yelled at my mother when she asked politely if anyone else was available to take care of us. We will never step foot in that place again.
8 years ago (01-12-2017)
I've been a patron of Sophia' s for years and have never had any complaints until today, the staff is all very friendly and well trained. Their prices have increased a little bit, but understandably-they quality is outstanding. So I was very disappointed today when I went in for a full set and the only staffer available was a technician I had never had before. She had an attitude when I walked in and sighed when I asked for coffin nails. She complained that her hand hurt from holding my fingers in a guilting tone, and kept pausing to look at her phone while buffing my nails, and she neglected to buff down the residue on the underside of my nails, so now my clothes are going to get caught on them. She didn't have me wash my hands before painting so there are tiny bumps from nail dust underneath the polish. The shape of my nails are inconsistent. She definitely didn't deserve the tip I left her but I was worried she'd do an even worse job if she saw me leave a bad or no tip. I think she said her name was Kali, or Kelly. Something like that. She had no name tag. I was very disappointed by her service. All the other technicians there are wonderful though, and I highly recommend them!
8 years ago (10-10-2017)
They did a good job. But a lot of chatter between the staff. Sorry in their language.
8 years ago (22-12-2017)
I have been to Sophias a few times and see V for spa pedicures. She gives the best pedi ever!!! I've also had a great gel manicure from her. 100% recommend! But make an appointment, especially if you want service on a Saturday!
8 years ago (01-09-2017)
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