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South County Library

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Reviews, get directions and contact details for South County Library

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The Roanoke County Public Library is the community's primary resource for lifelong learning and the place people turn to for the discovery of ideas, the joy of reading, and the power of information.

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The purpose of the site is to share photos and information of public interest in Roanoke County with our many residents, businesses, and visitors. This is a moderated online discussion site and not a public forum.

Please note if you post a comment, the County of Roanoke reserves the right to delete submissions that contain vulgar language, personal attacks of any kind, or offensive comments that target or disparage any ethnic, racial, or religious group. Further, the County also reserves the right to delete comments that: (i) are spam or include links to other sites; (ii) are clearly off topic; (iii) advocate illegal activity; (iv) promote or oppose particular services, products, or political organizations and candidates; or (v) infringe on copyrights or trademarks.

Please note that the comments expressed on this site do not reflect the opinions and position of the Roanoke County government or its officers and employees. If you have any questions concerning the operation of this online moderated discussion site, please contact Roanoke County Public Library at (540) 772-7507.

Address: 6303 Merriman Rd, Roanoke, VA 24018, USA
Phone: (540) 772-7507
State: Virginia
Zip Code: 24018


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Reviews
Over the last year we've lived in South County my children and I have gone to this library nearly twice a week. We absolutely love this library and have always had great experiences. It's impeccably maintained and offers amazing selections, a great coffee shop and wonderful staff. The last two times I've gone I've been treated rudely and with complete lack of compassion by the two older women who staff the main check out. My most recent visit has lead me to question whether I would return to this library again. I was checking out with a very tired two year old squirming and anxious to hold his new books when I realized I did not have my library card. I've forgotten it before, several times actually, and only with those two women have I ever had any issues. While my son cried and panicked over holding his books I was asked at least 4 questions to verify my identity after handing over drivers listened. I understand that people may use other people's identity to check out books but the absolute rudeness I was met with on the last two occasions had left me feeling as though I was facing the high court. After this, I was scolded as though I were a young child about how I need to get a new card because someone could use my old card I would be responsible. This was all very humiliating and honestly rude. South County library please consider staffing your main check out with people who actually enjoy your patrons and have compassion. These women reminded me of bitter school teachers who were long overdue to retire.
8 years ago (12-05-2017)
Had a few concerns initially, addressed them with the new Library Director in July 2017 and he put an action plan in place to fix them. Highly impressed with the new Director, Michael Hibben. Excited to see the improvements he is putting in place to satisfy the changing needs and maximize the value to local patrons. What a beautiful library!
8 years ago (16-07-2017)
Love coming here. Great selection and my kids really enjoy the children's area.
8 years ago (25-07-2017)
Great place but 2 of the downstairs librarians are horrid. I would give all Stars but because of those 2 ladies. My teens refuse to check out up front because they treat them very rude. Also, I walked away and heard them make a nasty remark about something that I said. When a book or movie was placed on a shelf without being checked they didn't apologise they were so rude about their mistake. They need help with their attitude and the way they talk down to people!!!
8 years ago (02-06-2017)
The library it's self was amazing but the heavier set girl with glasses working in the little coffee shop was rude and slow. She gave me the wrong amount of change back, so I corrected her, and she got an attitude with me. But overall, it's worth going to.
8 years ago (28-03-2017)
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