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South Dade YMCA Family Center

  1. Florida
  2. South Miami Gym
  3. Palmetto Estates Gym

Reviews, get directions and contact details for South Dade YMCA Family Center

South Dade YMCA Family Center

About

For Youth Development, Healthy Living, Social Responsibility

Story

HOURS
Mon-Thur: 5:45 am - 10 pm
Fri: 5:45 am - 9 pm
Sat/Sun: 7 am - 5 pm

Address: 9355 SW 134th St, Miami, FL 33176, USA
Phone: (305) 254-0310
gro.adirolfhtuosacmy@yedadhtuos
State: Florida
Zip Code: 33176


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Reviews
Here is my story. I signed up for a membership. The front desk associate informed me that I would not be charged to my bank account till the 1st of the month. I decided to cancel it because I found a fitness center much closer to my home and a lot more reasonably priced. I called the center 5 days before my membership kicked in and informed them that I wanted to cancel my membership. They informed me that I could cancel but had to come in in person and that this month would be charged to my bank account because I had to cancel 10 days before my membership starting date; mind you my membership hadn't begun yet. This gym left a bad taste in my mouth. I do not recommend joining this center.
9 years ago (06-06-2017)
I'm beginning this with the "positives" to ensure everyone that reads this knows that this facility is beautiful, well-kept, and the staff are for the most part, very great to work with. I cancelled my membership with this YMCA because I moved elsewhere in Miami. Being that was the 24th of the June and that was the last day I was in this part of town to utilize this facility, it did not even cross my mind that I would be billed for July as well. I was wrong to think that. The manager on duty inquired when my billing cycle starts and I replied the 1st. To be fair, she did state that the policy explains that you do need to notify the gym 10 days before your billing cycle that you will no longer be needing your membership. I inquired if they were willing to make an exception for me, seeing that I will not be using the facility at all past the 24th. She did not budge. Although I do understand and respect that this is a policy of theirs, that does not make this policy fair. It is unfortunate that I'm even writing this because this is such a great facility. I do feel cheated and I would still like a manager to reach out to me to resolve this issue. In the grand scope of things, $46 to the YMCA is minimal. To me, a 20-something living paycheck to paycheck, $46 is everything. Their unwillingness to work with me on this was very disappointing. What's even more disappointing is that the wonderful year I had being a member with them is tainted by this one, last experience I had with them. I will ensure that I warn everyone I come in contact with (i.e. Colleagues, family, friends, etc) that is considering to be members with this gym that, should a circumstance arise, the staff is not willing to work with you, per their policy. I will also warn them that they will absolutely take your monthly membership fee for an entire month that you will not step foot in that gym. Disappointing.
9 years ago (27-06-2017)
I don't recommend this gym a while ago I was there one of the men of the cleaning staff was very rude I belive is Colombian, I went in to the bathroom and there was no toilet paper then in to the women shower and the floor in there had some mold. I step out and saw the cleaning man and ask him.for toilet paper and I waited like a 15min to get it. I left t to go and ask for a manager and according to them the manager was not there apparently they seem to always have problems with the manager not not being there, so I left the gym. The next day I call in to speak to the manager can't recall the name of the person who pick the phone but the person in a loud tone of voice told me she went to check for the manager as I told her and then when I ask when is a good time to call the manager she said I don't know and said try calling again later and hang up the phone. The people in the front desk and the men from the cleaning staff are rude and disrespectful and nothing have been done about it I cancel this dumb gym membership and open up a gym membership in a better place where people are respectful. Not only that it bothered me that there are kids in there is supposed to be a family ymca gym and some women's in there dress with very little shorts some showing parts of her buttocks and some wearing see through pants and to me is very inappropriate when there are children and besides is called family there have to be better rules to that not only that it doesn't bother me of people sexual orientation but kissing in front of the daycare window where there are kids is so wrong if people want to this kind of things they should do it outside of the gym. I know these problems keeps going on because my friend is there and tells me about it, wow I have never experienced before something like this in a gym. It is one of the worst experiences in my life I had😤😲
9 years ago (19-06-2017)
I've been going to the YMCA for years now. My first impression of the gym was that it was smaller, but still packed a punch. There were enough machines for everyone to use and there are a variety of classes for people to try out. My issues arise with other aspects of the gym. The gym hosts many youth programs such as basketball, volleyball, flag football, etc. These programs are lucrative to the Y since members pay an additional fee to place their children in these programs. However, because of these programs take up space in the facility, it leaves very little time for other types of activities that other paying members want to utilize. Most of the year, the basketball program runs until 9PM. I play in the pickup volleyball games. This means that we have an hour before the gym closes to lift up the basketball hoops and set up the volleyball nets. By the time we have the teams set up, we have about 45 minutes to play. This is available to us twice a week. We're not even allowed to set up the nets to have a pickup game on the weekends. I do feel as though if the gym would be opened until 11, they would be able to have their paid youth programs and also facilitate other programs to paying members such as their pickup basketball and volleyball. There are other aspects that need to be improved. There's only one staff member on the court floor, and there's no way one member can set up the volleyball nets. So the players have to help with the set up. I didn't realize that part of our expensive membership included setting up and removing equipment. And when we needed new balls for the court, it took over 6 months before they were supplied. During this time, we used member supplied volleyball since the Y did not have any that were usable. As of now, the balls are starting to deteriorate, but the Y hasn't done anything to advance replacing the balls. Probably the worst part about this whole facility is that it's almost impossible to talk to a manager. Over the years, the multiple times I have asked, I was given a business card and told to send an email (since I usually go to the gym in the evening, I'm always told that there is no manager in the evening). I've sent numerous emails, and have not received a single reply. I have tried to go to the gym during business hours and have tried to talk to a manager and have been given every excuse in the book why I can't talk to a manager. Customer service with most of the employees is great, but good luck trying to talk to a manager or getting anything proactive done in the gym. I continue to go to the Y because of the location and other family members do utilize the nice parts of the gym (classes & machines/weights area), but as a whole, I'm pretty disappointed with the facility.
9 years ago (14-03-2017)
Good family friendly gym, has most of what you need to get a great work out.
9 years ago (24-05-2017)
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