Spa Aquae

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About

www.spaaquaelv.com

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A center for health and wellness built on the foundations of ancient therapeutic wisdom and water’s healing power.

Discover this oasis of rejuvenation far above the noise and excitement of the Las Vegas Strip. With the best of ancient therapies, modern science and human touch, we soothe your body, mind and spirit.

This information is for general information only and should not be treated as a substitute for medical advice from your own doctor or any other health care professional. Please consult a doctor if necessary before performing any of the exercises mentioned within.

http://pinterest.com/jwmarriottlv/ahhhh-spa/

Address: 221 N. Rampart Blvd., Downtown, NV 89145, USA

Phone: (702) 869-7807

Website

State: Nevada

City: Downtown

Zip Code: 89145

Opening Hours

Monday: 5:30 AM – 8:00 PM
Tuesday: 5:30 AM – 8:00 PM
Wednesday: 5:30 AM – 8:00 PM
Thursday: 5:30 AM – 8:00 PM
Friday: 5:30 AM – 8:00 PM
Saturday: 5:30 AM – 8:00 PM
Sunday: 5:30 AM – 8:00 PM

Update Info

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Reviews

Oh boy. I am from out of town and did a lot of research on spas. This place was a HUGE disappointment. There is no access to towels outside - you have to grab your own and walk outside with it. There was not enough pool side lounge chairs outside. People would "save" their chair and leave for hours without using their chair so chair space ran out and there's nobody to regulate it. Ridiculous. There are no bottle waters available unless you know to look in the refrigerator. The spa areas outside are almost all not working. The staff was friendly but the place could definitely use a facelift.

 8 years ago (12-09-2017)

EXCELLENT SALON AND SPA SERVICES WIT DANIELLE AND KRISTIN

Love the staff and services at Spa Aquae. My two favorite staff members are Danielle in the salon and Kristin in the spa.

Have been going to Danielle for a couple years now and she does an amazing job with my cut, color and pedis. We hit it off as well from the start ... warm, friendly and incredibly knowledgeable. 

I'm a newer client of Kristin's and was instantly a fan. She's not only a wealth of knowledge about skin and nutrition but has such a kind demeanor. I have had two custom facials done and my skin is evolving already. 

Both have done not only do such an excellent job with what but are just two amazing women that I look forward not only to being pampered by, but who enrich my life. 

As for the rest of the staff ... super helpful and friendly. The facility relaxing and clean. 

I highly recommend!!!

 8 years ago (08-04-2017)

I came here yesterday for a facial and massage. The facial was fantastic. The massage - the worst I've ever had. The therapists hands were rough, she had no technique at all. She squirted oil on me that literally splattered in my face (face down in pillow) because she did it from so high and so much. The lotion was freezing cold. It was more of a bad run down than a massage. She tucked the bed sheet into my underwear - so awkward!!!! We paid for an added for scrub. What a joke. She scrubbed on the top of my feet until they were raw. Again. No technique. And didn't even wash it off all the way. I left with sand grit all over my feet. She tried to do a scalp massage but really only created a massive rats nest knot w my hair. I was disgusted. When she was done she didn't even close the door all the way for me to get dressed because the crappy door kept getting stuck!!!! I went and showered and was slimey because of all of the stuff she put on me. It was terrible. Over priced for what it was. I had high hopes but they seriously were worse than even massage envy!!!!!

 8 years ago (28-03-2017)

Serene, relaxing and enjoyable.  I had a pedicure and a facial.  Both were exactly what I was looking for.  I'm pregnant, and one of their indoor warm pools was perfect temperature to allow a pregnant mama soak.  A nice treat since it was a cold day out, and all that was left otherwise were hot tubs and saunas (no go with pregnancy).

 9 years ago (21-12-2016)

Service started out great then slowly went downhill. 

Two weeks before my stay, I booked an appointment for 1 quench manicure and pedicure and 1 paradise manicure and pedicure. Then 1 week before, I got an e-mail from the hotel saying if I used the concierge I would get 20% off so I got them to confirm my appointment for said services and get me the discount. 

Come appointment time, we were immediately greeted by the counter attendant and shown a preview of our bill. It had 2 quench manicures and pedicures listed for us and no discount. That was a easy fix and no big deal since it was a just a preview so the attendant said he would have the proper pricing for us when we were through. 

We had pedicures first. The temperature was great in the foot bath and massage chairs were awesome. My cosmetologist made good conversation and I had slightly ticklish massage and what I thought was a decent pedicure. Then we had manicures and service started feeling a little rushed. I still got the full service of wonderful smelling lotions and mini-massage but after painting I noticed a clear spot on my left ring fingernail. I pointed it out the lady and who immediately responded, "Did you bump it?" I just spent $100 on these nails, why would I bump it? I said no so then she said because of the color I chose (pale pink), it just took a little more paint for full coverage. She redid the nail and the one beside it which also had a clear spot I did not notice. Afterwards, she spritz the drying aid, told us we could stay and relax as long as we wanted then immediately left to get a different patron settled in for a haircut.

I prefer relaxing in front of a TV so we went to check out at the counter. There was a different attendant. She pulled out a receipt and I asked before looking if our discount was applied. She said yes, looked at it, then said we had the wrong discount. The first attendant had given us 30% which is the locals discount which I assume was because of the booking error but we are apparently, definitely not  locals, so she changed our discount to the 20%. I didn't really consider that a problem until I went back to room and did the math which showed that I actually only got an 18% discount which is close enough, right? But then also got a $1.50 charge from some other room which I have no clue what it was for. That charge is so small so whatever but still, it's the principle of the matter. 

Now, for reference, without corrective lenses, my toes are blurry. What I thought was a decent pedicure, was actually not. Upon closer inspection, I found paint on my skin. Looking at my fingers, the paint doesn't even reach the cuticle on all on my fingers. Yes, I can agree, the color I chose would make it hard to see clearly where my nail stopped but come on. To top it off,  not two days later the paint is chipping, and not at the front edge. Nobody's perfect but if I can get a better paint job for $10 at Wal-Mart, why the hell should anyone go to Spa Aquae??

 9 years ago (24-11-2016)

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