Spa Car Wash & Detailing Center

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About

Spa Car Wash & Detailing Center is Berwyn, PA’s premier provider of automotive car care services.

Story

We ensure your vehicle is maintained in top condition with our latest and most effective SPA Wash and Detailing services. SPA’s expert detailing services employ proven methods and techniques designed the restore your car to an as close to new condition as possible. We offer services that restore both the interior and exterior of you vehicle, your undercarriage, and even the engine compartment. We feature Autosmart car care products, which are recommended by leading automobile manufacturers around the world including Bentley and Aston Martin. Get more done when you use a free rental car for detailing packages that take a full day.

While we’re making your car sparkle, feel free to surf the web using our WiFi, grab a cup of joe, or watch some television. Browse our selection of air fresheners, floor mats, carpet shampoos, phone chargers, and more! Visit the car care professionals at Spa Car Wash & Detailing Center and see what a difference we make!

Address: 734 Lancaster Ave, Berwyn, PA 19312, USA

Phone: (610) 695-0711

Website

moc.hsawracaps@sabbedc

State: Pennsylvania

City: Berwyn

Zip Code: 19312

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

Despite mixed reviews, I think Spa Car Wash is one of the better businesses in an area where you wouldn't hardly find a car wash with packages as comprehensive as them. And with detailing packages they make it one of the rare business in this area. I've been going here for 4 years now and they've been decently consistent.

 9 years ago (12-01-2018)

Staff were very condescending but to top it off I watched a worker drop a rag ON THE GROUND, pick it up and proceed to dry off someone’s Maserati at the end of the tunnel. I feel bad for whoever owned that car.

 9 years ago (01-02-2018)

My friend got her car washed this past week and I accompanied her. Rude staff, car came out dirty, and the interior wasn’t thoroughly vacuumed. Stay away.

EDIT
Mr. Debbas,
I am not interested in discussing any incidences that you and other customers have had quarrels with but since you claim this is the second bad review in the past week maybe that should be a clue to you that business is maybe not in fact as beautiful as you may think it may be. That is ok though! I am a business owner myself and that is sadly but at the same time the beauty of the game. I must inform you that one does not have to be a direct cash handing customer to report on an unsatisfactory experience at a business. That should answer your confusion about me not being a customer. 

So let me clear this up for you. 

1. My friend as well as myself have better things to do then to sit around on the Internet writing reviews but sadly the experience that my friend and I had received was not a good one. Like I said, it happens. I myself have had customers leave bad reviews. The world isn’t perfect.

2. The car exited the wash with tree sap on it. I can accept the fact that maybe it is hard for an automated wash system to perfectly remove tree sap every time but it was also overlooked during the drying process so in that I hold the car wash as a whole responsible. Were the big wavy brush things that drag along the car covered in sap from another car? 

3. The crevasse’s around the shift knob, vents, and cup holders all had dust around the areas where they snap into the console. This is something I was able to wipe off with my hand. As to why your employees were not able to do this is interesting to me.

4. My friend did speak of wanting her money back but does not live in the area like I do therefore she did not have time to waste going back.

5. I read through the past reviews of your facility since you hinted at them and I am not the only one to have a negative experience at your facility. Again, this happens in the business world! 

6. You claim “Our real customers... they know we fix anything people are not satisfied with” - is confusing to me as it seems one customer In the reviews did return with a problem and it was not fixed. On the contrary, according to the customer it seems as if it was handled atrociously and that you yourself did not handle it professionally but that is between you and that customer. 

7. One review I found that a customer had left reported on the arrogant behavior of the lady at the front desk and that is exactly what prompted me to include that in my review. Was it the same lady that the other customer complained of or was it someone different? That I do not know. She was not friendly to me thus I am fully entitled to leave my opinion.

8. You also state “SPA customers are friendly and discriminating - they don’t waste their time writing reviews.” I am confused by this. Are you saying they don’t write reviews because they all have positive experiences or...? I say this because several of the reviews Left were in fact from SPA customers and those SPA customers did also have bad experiences as did myself. Some reviews were positive though. 

9. You’re staff was rude and as much as you would wish it wasn’t true... well... it is. Again! This happens in the business world so don’t sweat it! Learn from it! Everyone has a bad day!

10. Back to past customer reviews. You did tell one customer he was banned from your facility. That is not how a business owner as myself would handle that situation but that is your prerogative. So to me that is rude of you and frankly on the cusp of a discriminatory law suit. Why do I know this? Because I am an attorney. A customer had a bad experience, you didn’t like them voicing their free American opinion and in that you ban them? Makes sense?

11. Do not fear! I will heed my advice and stay as far away as possible from SPA Car Wash and I will also tell all of my friends and family to do the same! 

Happy washing!
Steve

 9 years ago (27-09-2017)

Been going here for many years. Changed hands a few times. I buy books of washes and enjoy a clean car. I am slightly (very ) anal about my car wash. I remind them every time not to use the scrub brush on my vehicle unless the car is wet. This time I told them not to use the scrub brush at all. They did and I lost it. First they leave the brush on the ground (bad idea) and without the car wet it will scratch the car and leave swirl marks. Also,  my last 10 washes they forgot to do my tire shine 50% of the time. I have to remind them before I leave. They do it but why do I have to remind them? Anyway I get annoyed before I show up so I will take a sane approach and find another car wash. To expensive for services rendered.

 9 years ago (20-08-2017)

A bit expensive, but they did a good job.

 9 years ago (23-01-2018)

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