Space Coast Credit Union

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Address: 6335 N Andrews Ave, Fort Lauderdale, FL 33309, USA

Phone: (954) 704-5000

Website

State: Florida

Zip Code: 33309

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Reviews

We have amazing volunteers doing amazing things. We are 100% payroll free, and all of the donations go directly to the people we help.

 8 years ago (29-09-2017)

This is the most inconvenient and unprofessional bank I have ever not had the pleasure of doing business with. My husband got a car loan with them through the car dealership and we've had nothing but trouble with them ever since.  You can't pay the bill online unless you have an account with them, so I set up bill pay through my bank. A few months ago, they call to let us know that we were late and defaulted on the loan. Except we weren't late, it was paid on time. What they don't explain is that you get a regular account and a savings account. For some reason, they gave me the savings account to set up for bill pay, which I did and that would have been fine except that another member with a similar number accidentally put down our savings account number for her recurring bill pay - and it worked! So they had taken money out of our account and then it looked like we defaulted on our payment, which we had paid in full and on time. After the two hours it took for them to figure that out and fix it, I expressed my extreme concern over the lack of security. They assured me it wouldn't happen again. Of course, a couple months later: same problem. Another hour on the phone just to fix it. Now, they just called again today, but they won't talk to me because it is my husband's account and he works the same hours they are open and doesn't have an hour or two to sit on the phone with them to clear it up. The only way to get me on the account is to go into the branch and give me power of attorney. Well, the branches are open the same times my husband works! The other solution they offered was to refinance in both our names, no thanks! I can't imagine what a hassle that would be! I don't want anything to do with them and neither should you!

 8 years ago (21-04-2017)

My money was stolen and they will find an excuse to not credit your account no matter if you have submitted all documents. Mind you today is 5/26/2017 the incident happened on 4/21/2017 over a month keep telling me different dates to get the issue resolved. The customer service reps are nice but the fraud department scams. No sense of having a credit union when you have to stalk your belongings anyway.

 8 years ago (26-05-2017)

the moust high interest bank in america also online site is very poor the personal bank is very poor and lie untrusted ppl this bank shold be close for good. The agentcody from melborne lie about interest rates plus the bank sccu increase the Mount finacance in 11000 dolares for not have the peof off insurance. I provide the prof of insurance and they not returne yet the amount they robery.

 8 years ago (20-06-2017)

I have been banking here at this branch for 5 years, they have always been kind and considerate! very friendly

 8 years ago (07-04-2017)

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