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Sparkletts Water

  1. Northeast Los Angeles
  2. Eagle Rock Mosque

Reviews, get directions and contact details for Sparkletts Water

Sparkletts Water
Address: 4500 York Boulevard, Bldg. C, Los Angeles, CA 90041, USA
Phone: (323) 551-5600
State: California
City: Los Angeles
Zip Code: 90041


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews
HORRIBLE COMPANY! DO NOT DO BUSINESS WITH THEM! IF I COULD GIVE THEM NEGATIVE STARS I WOULD! This is literally the worst company I've ever dealt with. I ordered water delivery for about 2 years and they jumped through hoops trying to get me to add more services to my account, but the moment I tried to cancel the account they literally do nothing. I've been trying to cancel my stupid account for months. I call and tell them I no longer need their services because I have installed a water line to my fridge and so far I've been unsuccessful. I've called a total of 12 times in the last 2 months and so far it always goes like this.. 1. They say they have no record of me ever calling to cancel EVERY DAM TIME! 2. They claim they will cancel my account and that the water dispenser will be picked up. But when trying to schedule a date for pick up they ALWAYS say they aren't in my neighborhood that day. Even though they went out of their way to be in my neighborhood the time I wanted more water delivered right? 3. They want me to take a day off of work so that they can pick up the equipment, which I do, BUT THEY NEVER SHOW UP! 4. When I schedule again, once again they give me the same run around. They schedule it on a day I don't want but assure me that it's only because that's the only way they can do it and assure me that they'll send a message to the delivery manager to call me to verify that they'll actually pick it up on the day I need them to. And guess what, THE MANAGER NEVER CALLS ME! Surprise surprise! 5. Then their automated system calls me to tell me they're gonns service my account tomorrow and deliver more water AFTER THEY'VE ASSURED ME THAT THE ACCOUNTS CLOSED!!! And the whole thing starts over again. I am calling the Better business Bureau today. I'm tired of this bullshit. WORST COMPANY EVER!!! DON NOT DO BUSINESS WITH THEM UNLESS YOU WANT A LIFE LONG COMMITMENT WITH SHITTY CUSTOMER SERVICE. THEY MAKE TIME WARNER LOOK LIKE SAINTS!!!! EDIT- Spoke to a Johnathan in Resolution Support who claimed that they would pick up the equipment this Friday March 17, yet refused to give me his last name for "safety reasons" so that I can call him directly on Friday when they don't show up. Because I guaranteed him that they would not show up. He refused to give me an employee number, direct line or any way to reach him directly. Claimed there was nobody else in the entire building higher than him that I could speak to. Basically just wanted me to take his word that this time the issue would finally be resolved. So alas, the saga continues. I'll be here on Friday to update and I can guarantee I won't have good news. GUARANTEE IT!
7 years ago (14-03-2018)
Surprisingly pure filtered water at a reasonable price. Easy delivery options and reliable support.
7 years ago (11-04-2018)
Horrible. I spent 108 minutes on hold to cancel, then they kept delivering. Another hour on hold, another confirmed cancelation. Still delivering and billing me. I finally talked to the driver and he cancelled my account. They stopped delivering, but continued to Bill me ! It took me 4 months to finally get cancelled. They don't answer their phone, they don't call back. They don't cancel when they say they will. Just a horrible company. My girlfriend had a very similar experience.
8 years ago (18-09-2017)
I was a Sparkletts water man from Jan 99 to March 2001. I wish I would never have left to move back to my old job in the Monterey Peninsula. I was Foreman for a produce company but had a severe pedestrian/motor vehicle accident 6 months after returning resulting in a traumatic brain injury. I'm now trying to find work again. To think that this wouldn't have occurred if I never left Sparkletts. A good route man knows to take care of his customers, after all, they're his paycheck. Sorry to read some of the complaints. I was never like that, always had time to make time for my customers, even if it meant driving clear across town for a service call. The majority of my fellow route men were the same. I miss working with those guys: the morning route room, morning truck inventory with a line of green Sparkletts trucks waiting to get checked out, the freezing days but still wearing company shorts with the navy blue company jacket, getting out on route, carrying a bottle up to a customers porch or back door, sometimes invited in to put up a fresh bottle on the cooler. Best job I ever had. About five years ago I took a Fiction Writing class at Monterey Peninsula College. One assignment was to write a 5 to 10 page short story. Mine was 17 pages! it was about a water mans story and based on my experiences at Sparkletts. It turned out to be the best short story out of anyone in my class, and the best critiqued story and story line. I still need to do some rewriting and submit it for publication and yes, I based a lot of my characters on the personas of the guys I worked with. If any Sparkletts Route Men see this, value every day what you have, and always treat your customers with the utmost respect. Remember; they're your paycheck. I wish I never had left. I loved that job and the crew I worked with.
8 years ago (06-09-2017)
Personally I'm not one of their customers and I will never be after what happened today, one of their drivers in truck #35 plate ending in V1 was constantly rushing me at stop light and making hand gestures in a very unrespectful way, in my my opinion they should be much more people friendly I can't imagine how they deal with their customers, I would never use their services and to think that a few days back I was looking into their website because I wanted to change my water delivery company, i would much rather pay a bit more for good courteous service....
8 years ago (17-04-2017)
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