Speed Clean Services

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Speed Clean Services - If it's Cleaning... We Do It!

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At Speed Clean Services, there’s nothing we can’t clean, and since 1980, it’s been our motto that “If it’s cleaning, we do it”. From residential to commercial spaces, we ensure customers are happy with our hard work. Whether folks need their carpet and upholstery cleaned or the office needs its restrooms Turbo Cleaned, customers can trust our professional crew to provide reliable and thorough work. Separated into four different cleaning divisions: Commercial Services, Residential Services, Detailing and Recondition Services, and Emergency Services, our team is at the ready for whatever you need. Thanks for trusting in our work all these years, Clinton Township!

Address: 18711 E 14 Mile Rd, Charter Twp of Clinton, MI 48035, USA

Phone: (586) 791-1500

Website

moc.secivresnaelcdeeps@ofni

State: Michigan

Zip Code: 48035

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Reviews

Confusing at best. I walk in to the office shown in 2 pictures "by owner" above. I did so in March 2017. I was handed a brochure (shown in second picture of lobby above) with a red car on the front. The young women who I spoke with in the lobby stated that Speed Clean Services hand washes cars. In the broucher everything is written out in detail and it all makes perfect sense (see photo I uploaded April 2017). I placed a phone call to Speed Clean Services on 4/14/2017 in order to get some detail work done on my car. I spoke with a gentleman who seemed in a hurry. I wanted to schedule "The Exterior Detail". First I wanted to make sure they truely hand wash as my carbon fiber hood and premium wheels should only be hand washed. The guy said they no longer hand wash. I stated the brochure I received from his staff a few weeks back stated other wise. He told me things changed and he had no real place to refer me to. Amazing how difficult it is to find a hand car wash in and or around the Motor City!!!

 8 years ago (17-04-2017)

I thought they performed an acceptable job cleaning my carpets, not above average, but I appreciated their efforts, so I thought my search for a reliable, cost effective organization was over. I've had them clean my carpets a couple times prior to this last visit, and everything went as to be expected on prior cleanings. But, this last visit wasn't what I had experienced in the past.

 I called for a price quote prior to my approval for their service by phone, and spoke to the president of the company, Mrs. Neumann I believe on a Saturday, and she quoted a price of $350. I asked if they still placed something to isolate the furniture legs from the carpet (it can cause rust stains) she told me yes, and that is part of the job, I considered it to be a courtesy, because it has been in the past. I also asked them to clean and condition our leather sofa, love seat, and recliner, she asked for a measurement over the phone, and then quoted $210, but her employee would have to evaluate the final price before performing the work by calling me. While they were on the job they were also supposed to measure the laundry room, and two bathrooms for a price quote to clean ceramic tile, then call me with the price for my consideration. The conversation went well and I considered the plan was set. After their employees arrived and performed the carpet cleaning, there was some type of communication lapse between both parties, because my wife was under the impression they wanted to charge $210 for a price quote. That is just a communication lapse because the company involved to many individuals. So, no big deal, move on. But when I returned home, the bill grew from the quoted $350 to "$460." I called them and asked how they could justify a $110 price increase. Dennis Neumann got on the phone and told me to talk to the employee who performed the work, the employee told me I was not charged high enough on the established past visits, and that I was charged to have the pads placed under the furniture because that was additional work, and the price quote was not valid by the president of the company. Dennis Neumann found this to be acceptable behavior from a representative of his wife's organization.

I was shaken by this lack of regard for my future business, and lack of regard for past work performed. Then I asked about the price quote for the rest of the work I had originally asked for, so another appointment date was set for them to come out. The day before the appointment, I received a nasty gram from Dennis Neumann that they were concentrating their efforts on a certain subset of customers. He told me to call Modernistic because his team couldn't perform the task. 

I wouldn't refer, nor would I consider hiring this caliber of individuals again.

 8 years ago (01-04-2017)

Between nicotine and the annual bags of topsoil, mulch, rocksalt, my SUV wasn't totally horrible but while also thinking of trading it in, I had them clean my SUV inside and out, including very light colored headliner and carpeting.  I appreciated the choice of packages and  really didn't mind paying a little extra for their pick-up and delivery!  Aaron and his very nice partner (name? sorry!) picked up on time, asked if any particular concerns or stains, took notes.  They returned my SUV at the end of the day with each and every nook and cranny COMPLETELY SPOTLESS!.  (No doubt it helped my trade-in value!)  Learned about their other services and had them come in to wash walls, ceilings and stairwell.  Jason and Earl worked very hard but, honestly, after they left, I realized a couple things weren't quite right.  Called and discussed with DJ who came out the next day and then returned a few days later with Aaron and Nicole to straighten things out.  No question about it:  this company gives full thought to what they do, how they do it - from answering the phone to fairly and honestly standing behind their work. Perhaps a bit pricey in some regard but will not hesitate to call upon them again.

 8 years ago (30-11-2016)

We're moving into a new home that was previously owned by a smoker. We've done a lot ourselves but I called Speed Clean to tackle our nicotine stained marble floors. There is no way I could have done it myself. The technician Jason was great and explained every step. So glad I called! Our marble is clean and no longer yellow 😀 Also the price was reasonable!

 9 years ago (26-08-2016)

If I could give zero stars I would have.   They charge $257 for an interior and interior clean and they couldn't even get the pet hair out of the back window carpet.  I had to come home and take masking tape and remove it myself after they stated it was impossible to get out.... One piece of masking tape and two minutes of work and I removed it myself. I work at a car dealership it's had my porters do a very good initial cleanup to it, there was no way that this price was warranted for the interior of the vehicle, there was very little that needed to be done to the inside of the car. Whatever product they use to clean the leather left a grease stain on my pants because they did not remove enough of the product and it was literally the most greasy disgusting Messy thing.   I gave them a chance to call me and discuss the situation before I wrote this review and the first no one from the store called me back it's been 48 hours I am at up in that ever going to visit with the company and are heading recommend you do not waste your money either!!

 9 years ago (13-08-2016)

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