Spoke N Wheel Bicycle

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About

The fun bike shop!

Address: 6804 Platt Ave, West Hills, CA 91307, USA

Phone: (818) 703-0155

Website

moc.liamtoh@1leehw_nekops

State: California

Zip Code: 91307

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Reviews

I love bikes, so do they...I was taught if you don't have anything nice to say don't say anything at all. I'm a customer who would prefer to be on this shops good side, this review is an attempt to show respect as they gave me respect upon meeting them last week...I start them off at 100% so I hope I command the same. 
Power to this local shop of cycling aficionados'  I need them PERIOD.

 8 years ago (08-05-2017)

They do good work but call before you show up, especially if you have to walk your bike a distance to get a repair. They are supposed to open at 11:00, and I'm writing this now at 11:15 having wasted a 30 minute round-trip walk and another 15 minutes waiting for someone to show up.

 8 years ago (07-07-2017)

This place used to be amazing, and the only reason that I over paid for my bike was the guarantee that my bike would have a lifetime of free tune-ups. Unfortunately the shop was sold to a new owner, but not a new face and they decided that it is no longer in their best interest to keep the customers happy so they scrapped that program. 

Since they decided to change a lot of the policies they should also change the name so people don't mistake them for the amazing bike shop that used to hide on the corner of Platt and Vanowen. I would rather buy a product online at least if something is promised from a reputable retailer, they typically keep their word, also you would be able to find better pricing, and a place that doesn't change ownership like an infant changes diapers. 

Please change the name of the shop and do not piggy back on what we think is the Spoke n Wheel that we bought our bikes form. 

I gave the shop 3 Stars as the actual store is not bad, but it sucks for those of us that bought something with an understanding that tune-ups would be included, and the fact that the shop could change ownership again at anytime and everything would change again.

 9 years ago (03-06-2016)

Owner is very customer friendly, mechanics will always help out in a pinch, great group of guys!

 8 years ago (09-12-2016)

Quick repairs and friendly service. Bike feels brand new.

 8 years ago (26-09-2016)

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