Sprint Store

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DIRECT

Address: 410 C Balltown Rd, Schenectady, NY 12304, USA

Phone: (518) 377-3658

Website

State: New York

City: Schenectady

Zip Code: 12304

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

Now I know why they have such a low rating.  I stopped in to ask a simple question.  One attendant was very busy activating 4 new phones for a family and the other was activating two new phones for a couple.  After standing there for close to fifteen minutes a third attendant came from the back to the service counter.  As I approached the little twit, he said "I can't help you, somebody will be right with you" as he walked away to the back.  He probably could have helped me while avoiding a long wait for people that were actually working.....but, he refused to make the attempt.  In another life...I would have followed him into the store room and treated him the way he treated me. Fortunately for him, a cooler head prevailed. Don't waste your time with this site.

 8 years ago (28-12-2017)

Upgraded my phone here.  They mis-filed the paperwork so the discount I signed a contract for didn't get applied to my bill. Its been 5 months and they have not fixed it.  Sprint has lost me as a customer and stay away from this store in particular!

 7 years ago (15-04-2018)

This place is awful. When we first started with them they made my pregnant wife stand there for over an hour when we had an appointment. After canceling my cellular service due to terrible connections, they have made it impossible to pay my bill for over a month, as the store and their phone line will bounce you around. I can only imagine they do this to eventually hurt your credit. Thank goodness the Better Business Bureau is around to help consumers fight back from garbage companies like Sprint. No wonder Sprint stock is down over 40% when the rest of the S&P500 is up over 20% for 2017.

 7 years ago (30-12-2017)

This store is the worst customer friendly store I have EVER seen. The manager was RUDE, talked to me like I was a idiot.Asked him to look at my account and he TOTALLY ignored me. Told me to go to the MACHINE to pay my bill. I was the only CUSTOMER there with 5 employees and I received NO service. That store NEEDS help quick . . .Never to return there and i have a customer sense 1995. . A real disappointment.  . .

 8 years ago (01-07-2017)

Walked in to full store. Kids present. Pitbull (explicit lyrics) blasting... Waited in line for 15 minutes only to be told they couldn't help me. Left Sprint after over 20 years and this store solidified why we did in the first place!

 8 years ago (18-11-2017)

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