Sprint Store

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Address: 17420 Hall Rd #147, Charter Twp of Clinton, MI 48038, USA

Phone: (586) 221-4730

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State: Michigan

Zip Code: 48038

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Reviews

To the girl that insisted on telling me my screen was from a "third party" then sending me to the Apple Store.. again, like the Shelby location, asked me 3 times if the screen was from a "third party", well if it was.. you sent it to me like that.

 8 years ago (14-08-2017)

When I first signed up with Sprint I was promised waived access fees for coming over from Verizon, but was never told that it was only a promotion for the first year.  My bill went up about $60 last week which was a surprise. The rep I signed up with at my previous location failed to mention that. I went back to that location to get an explanation as to why,  and got nothing but "yeah sorry it was only a promotion" with 0 empathy. and I don't believe they even opened my account? Left there with no answers and a crappy experience. Decided to give this store a try based on all the positive reviews, and had an amazing experience. Anna was the rep who helped me and she wrote it all out and broke it down on the charges, and offered to do a bill rate analysis to help me understand exactly what I am paying for, I ended up saving about $40 a month after I left today. I work in customer service so it really stuck out to me when she took her time and showed some pride in her job instead of shrugging her shoulders and sending me off like the Sprint store I previously went too.  This Sprint store is the only reason I'm not going back to Verizon. Everyone keep that in mind when they are having any issues! Thank you guys!!

 9 years ago (17-08-2016)

Courtney Sedorchuk at the Partridge Creek location is absolutely fantastic.  As a legacy customer I have always been satisfied with my phone service, but at times disgruntled with customer service at my former Clinton Township location.  Courtney makes me feel like a valued customer, she worked hard answer questions I had about my account, offered full and complete explanations and resolved any concern I've had without hesitation. From now on I will go to the cool Partridge Creek Location for Courtney and her staffs assistance!

 9 years ago (25-08-2016)

Mike B our Sales Representative at the Partridge Creek Store is the best Cellular Rep I have ever had the pleasure to deal with. He goes way beyond what most will do in the interest of Customer Service.  I recommend Mike without hesitation stop in to see him if you are thinking about changing carriers, you will be in good hands.

 9 years ago (05-10-2016)

I recently visited the Sprint Store at Partridge Creek. Anna was very helpful, customer - focused and went beyond my expectations.  I'd recommend Anna to anyone looking for the best service!

 9 years ago (11-10-2016)

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