Sprint Store

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DIRECT

Address: 701 N Washington St, Junction City, KS 66441, USA

Phone: (785) 762-3434

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State: Kansas

Zip Code: 66441

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Reviews

Came in from out of town as this is the closest regional repair center. I was greeted at the door by a young woman. She was very professional, I explained my situation. She said she wasn't a sales representative and disappeared too the back. Made me wonder why an employee was sitting behind the sales counter, yet was neither a sales rep or service tech. After 10 minutes of waiting, I walked over to the repair window and once again explained my phone needed replaced under recall. The Tech. wrote up a ticket and said it would be about an hour. On my way out, I saw the young woman who greeted me playing on a display phone. It made me wonder what exactly is she does. It's a small store front with a few Point of Sale registers and a service department. 

 8 years ago (10-02-2017)

very disappointed with their service (THEY DO NOT HONOR CUSTOMER SERVICE POLICY)  I recently got married and had to join accounts with Sprint. My husband had an Iphone 7 from Tmobil payed for and was unlocked by Tmobil and I ordered a Sprint SIM card everything was ready to go so they can turn his iphone 7 from Tmobil to Sprint. The Sprint Store in Junction City was not able to do that and they told my husband the only option he had was to get a "SPRINT phone." ... COME TO FIND OUT THAT IS NOT TRUE! ANY IPHONE 7 CAN BE USED WITH ANY CARRIER REGARDLESS OF WHO YOUR CARRIER WAS. ALL THEY HAVE TO DO IS MAKE SURE THE PHONE IS UNLOCKED, ADD THE SERIAL NUMBER TO THEIR SYSTEM AND ACTIVATE THE SIM CARD!!!! THESE PEOPLE DON'T KNOW WHAT THEY ARE DOING OR  MAYBE THEY JUST DON'T WANT TO TAKE THE TIME TO HELP YOU OUT..EITHER WAY I'M VERY DISAPPOINTED.  THEY GIVE ME 14 DAYS TO RETURN A PHONE BUT THEY SHIPPED THE PHONE THEY BOUGHT FROM ME THE NEXT DAY??? WHAT KIND OF BS IS THAT.. IF I HAVE 14 DAYS TO CHANGE MY MIND THEY SHOULD BE ABLE TO KEEP MY PHONE FOR 14 DAYS TOO. DON'T DO BUSINESS WITH THESE PEOPLE. STAY AWAY!!!

 8 years ago (27-06-2017)

They used to be more helpful and nice when I had a problem then they got new staff and thet just weren't to friendly and helpful so I  switched to another carrier 

 8 years ago (27-06-2017)

Because they don't know what there doing there good at selling cell phones but not tecknicle questions.

 8 years ago (20-04-2017)

I have been with Sprint for some years (approximately 5) but with the store in JC KS on Washington street. I have never felt so hurried out of a place such as this one store!!! I fully understand that they have a lot of customers to get to but when I am asking questions about my plan and how to navigate around on my phone they just didn't care to help me and they just BS me around just so I knew the bare minimum of my phone not where even all my questions answered!! 

 8 years ago (11-11-2016)

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