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St. Charles Health System

  1. Mountain View
  2. Oregon Hospital

Reviews, get directions and contact details for St. Charles Health System

St. Charles Health System
Address: 2500 NE Neff Rd, Bend, OR 97701, USA
Phone: (541) 382-4321
State: Oregon
City: Bend
Zip Code: 97701


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
Thanks for letting me NOT see my Mom cause Me and my Dad were to many people tonight! And then letting the next people take 5 kids.. is it cause I'm in a wheelchair I don't get to see her? Please explain?
8 years ago (06-11-2017)
Excellent! I have had four major operations (two back, one knee and one hip replacement) and received excellent care each time. The facilities were pristine, the staff was very responsive and caring and the food was terrific (great salmon). This was at the main facility in Bend; I have no idea about their other facilities.
8 years ago (09-10-2017)
As Jim wrote in his review 2 weeks ago, among several issues regarding an emergency appendectomy, one of the worst situations has been dealing with the BILLING department. The communication between the insurance company and billing has been terrible. To start, records were incorrectly inputted by the hospital, which we are still trying to fix after 1 year. (1 year!). The insurance company has records of everything that has been discussed, paperwork, etc. St Charles Billing Dept doesn't keep any records, and does not remember anything, so we continue to receive bills for items that are incorrect. After 1 year, we are literally still trying to resolve billing issues! There is no other place to go to in Central Oregon. But, it's so bad that I would consider not going to the hospital for a physical issue, to save myself from the mental and potential credit issues cased by St Charles Health System. After reading reviews below, will see many people have had similar issues. As a business, I would hope they have a consumer feedback loop in place to ensure they evolve their practice.
8 years ago (04-08-2017)
Excellent staff! Every person I encountered was friendly, kind and professional. So thankful for them. They took amazing care of me on several occasions.
8 years ago (06-10-2017)
I had a 9 hour serious surgery yesterday. Because I'm doing well, was moved to the ortho Floor an hour ago. At that time I asked for my muscle relaxer which was due 45 minutes ago. But I'm in I'm in so much pain. I didn't hear anything for an hour. I'm due for some morphine, and my pain level is too high to control. I'm so miserable. Help.
8 years ago (22-07-2017)
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