Standing Rock Jewelers

Reviews, get directions and contact details for Standing Rock Jewelers

Address: 164 E Main St, Kent, OH 44240, USA

Phone: (330) 474-5755

Website

State: Ohio

City: Kent

Zip Code: 44240

Opening Hours

Monday: Closed
Tuesday: 11:00 AM – 6:00 PM
Wednesday: 11:00 AM – 6:00 PM
Thursday: 11:00 AM – 8:00 PM
Friday: 11:00 AM – 8:00 PM
Saturday: 11:00 AM – 8:00 PM
Sunday: Closed

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Reviews

I can't say enough great things about this store we went in for some simple white gold wedding bands however the catch was we needed them in 36 hours. Not only were they able to get them in early the next day but they were about 30% cheaper then some of the national chain jewelry stores for the same type of ring which they couldn't get in our sizes for a week or more. To top it off they even engraved the inside of our bands for us for free as a wedding gift! I highly recommend going to Standing Rock before wasting money at a chain store!!!!!!!!

 8 years ago (05-12-2017)

Most rude experience I have ever had in any store. Before I went in, I called and asked about resizing a ring to be smaller. Having never gone to a jewelry store before (and the place not having any information about going smaller with rings) I felt that this was a justified question. The man on the other end sighed and said "Yeah, we do that every day." in such a rude tone. I thanked him and went in about an hour later. After standing there for almost 10 minutes while the worker basically flipped through a book with a customer, he said "Do you need something?" to me in a very annoyed manner. I told him that I had called earlier about resizing a ring. He walked over and asked where the ring was and I took it off my necklace. He picked it up and said "What is this?" in a kind of disgusted tone, and I told him copper. He handed it back to me immediately and said "I can't even touch this. No. Nope. We only handle silver and gold here. I can't touch it. [he hands it back to me, disgusted] We'd melt that copper if we tried..." and as he finished his sentence he turned away from me and went back to what he was doing. Now, I know that he just doesn't have the equipment to do it, but instead he made me feel like I was the one in the wrong for asking a simple question. Apparently I had taken up too much of his time, and apparently I was too "poor looking" to be spoken to in the way he was speaking to the other customer. So incredibly, disturbingly rude and condescending. I will never return to this jeweler.

 8 years ago (20-05-2017)

Very friendly owner who was very helpful, willing to do special orders with a quick turn-around and at a substantial discount. Highly recommended! 👍👍

 8 years ago (17-09-2017)

My boyfriend's four watches were repaired with new batteries extremely quickly. When I had dropped off the four watches and a diamond bracelet on Saturday the girl working was extremely kind and courteous and explained that I would be given a price estimate Monday and told how much it would be and if they could make the diamond bracelet longer. Mind you I gave them the pieces and parts needed to make the adjustment. 

I get a call saying the price estimate is 100$ dollars and to call them back to let them know if they should go ahead with the bracelet. I was very busy working Monday and Tuesday, so I decided to go in Wednesday and request that my bracelet not be done and only the watches. The lady, I am assuming it is, Linda, informs me that they probably already did the bracelet and there was no way to reverse the process. 

Then she says I can do a payment plan. It would be 100$ to fix a 250$ bracelet, it would take three solders and I wasn't even able to get a second opinion or anything because they just decided to do it without my permission. I found the whole thing quite odd. 

I was incredibly upset with my experience, but Linda called me today and apologized. I will be picking up my bracelet today for a more reasonable price and I found the end effect much more professional. My boyfriend and I enjoy supporting local because there are too many big chains around and supporting local means supporting the greater community. I recommend Standing Rock Jewelers to get your jewelry and watches repaired. Just make sure to keep an eye out if something seems a little off.

 9 years ago (13-10-2016)

Picked up my bracelet about a week ago. The girl working said they would get back to me about the case that I brought my bracelet in. When she gave me my bracelet I got it in a little brown envelope, not the case that I brought. She wasn't sure where it was, haven't heard anything. 60$ for three solders that I did not request to have done, but ended up agreeing on that price because I didn't want it to get ruined. I recommend getting your watches and easy jewelry repairs done here because it's local, but I'm going to start going back to my local jeweler back home.

 9 years ago (18-10-2016)

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Standing Rock Jewelers

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