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Staples

  1. Massachusetts
  2. Marblehead Electronics Store
  3. Swampscott Electronics Store

Reviews, get directions and contact details for Staples

Staples

Story

So much more than office and school supplies! Find a growing product selection including cleaning and safety supplies, furniture, iPads and Apple products, technology, paper, ink, electronics, computer repair, copy & printing services, phone repair services, and water damaged phone repair services.

Address: 17 Paradise Rd, Salem, MA 01970, USA
Phone: (978) 741-4244
State: Massachusetts
Zip Code: 01970


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Reviews
It's a Staples. The staff are good people, but dont expect deals. One star dropped for the bad prices. Otherwise, its a very convenient store. This location has a UPS attached, and is helpful if you need to ship something in a pinch.
8 years ago (28-08-2017)
My experience at the Print and Copy center has left me feeling sad and upset for the past several days. The woman who was assisting me was unbelievably unhelpful. I needed images printed to exact dimensions so that they'd fit into an insert, and was trying to explain the process to make them fit (something I was able to do fairly easily at the Danvers location). Every suggestion I made was greeted with a dirty look and a sarcastic response. Finally Frank came over to assist and seemed to understand what I was saying, but was still unable to print what I needed. I ended up just leaving and heading home where I could get the job done properly. Anyways, I'm only going to print things at home from now on. Not worth dealing with the lack of customer assistance I received at Staples.
8 years ago (05-09-2017)
Experience has been overall quite positive, especially with folks such as Frank, Abby, Kirsten. All competent and do a GREAT job. Why, then, a one star rating, you may be wondering? Apparently the Staples saying "We're here to make it easy" has been replaced with a policy which makes getting prints VERY difficult. After raising their print prices, some corporate person somewhere came up with the brilliant idea that once you place an order through the "print me" system, which had been quite effective, in addition to going into the store to show number, you must now RETURN to the store 24 hours later to pick up your order. Unless, of course, you want to fork over a $7.00+ rush fee. This is a great way to annoy, aggravate and alienate long term, customers such as myself. NOT CUSTOMER FRIENDLY. Doesn't Staples make enough money?? I am seeking alternatives where corporate greed does not reign with a business that is truly is committed to making it easy for it's customers. If anyone knows of any, please post them in your review.
8 years ago (02-04-2017)
This review is for their iPhone glass replacement service. It cost a little over $110 so I expected a nice job to be done; I was told by the manager that they use manufacturer parts and it would be like new. With that said, when I got my phone back it was a disaster. The color and contrast were all washed out on the picture, and the glass itself was raised up way out of the frame in a fashion that you could run your finger up then over the edges. I made these comments to the manager and all he had to say to me was that he could put my broken glass back if I wished. GREAT solution, and it came in a very condescending manner. Defeated I went home disappointed. It was so bad I did a quick Google search and learned that an Apple Store does it for about $20 more. So I went back in the morning to request the work be undone. The same manager was there and super unpleasant; he only commented on how he offered last night to put my broken glass back and he didn't know if he could get it out of the trash. End of the day, I went to the Apple Store to get a proper job done. Go there.
9 years ago (21-01-2017)
this is my go to place for office supplies but for the computer hard drives I always have to wait because they are always not in stock there.
8 years ago (03-04-2017)
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