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Reviews, get directions and contact details for Starbucks

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23260-228804

Address: 1283 N Hacienda Blvd A, La Puente, CA 91744, USA
Phone: (626) 918-0427
State: California
Zip Code: 91744


Opening Hours

Monday: 4:30 AM – 11:00 PM
Tuesday: 4:30 AM – 11:00 PM
Wednesday: 4:30 AM – 11:00 PM
Thursday: 4:30 AM – 11:00 PM
Friday: 4:30 AM – 11:30 PM
Saturday: 5:00 AM – 11:30 PM
Sunday: 5:30 AM – 11:00 PM


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Reviews
Staff is friendly and fast. Always smells good in there. The place is well structured and seating outside is pretty amazing. Would recommend if you're looking to read, write, or just hang out.
7 years ago (07-01-2018)
I went in with my business partner, to have a meeting and was welcomed very warmly. The place looks great and the coffee was amazing. Good hangout spot 👍😎🍻
8 years ago (14-11-2017)
Update: I've been back twice since. Once they refused to help me find something for my gluten allergy and said "you should just order tea"... I went to Starbucks for coffee. Have found amazing baristas at other locations since and they have been more than willing to share their knowledge and help. Second time their signage and an umbrella was in drive thru. Got out and picked their extremely heavy metal signage up and made my way to the speaker. I advised the gentleman about the umbrella and he gave me a not my problem attitude since the umbrella belonged to the Waba Grill next door. Your drive thru, your liability. Nott even a thank you for lifting their heavy metal signage.. at least the customer behind me thanked me. Overall Starbucks customer service has given me several refunds up to and including a $20 credit for my last visit but needless to say I won't be coming here again. Not worth my time or a hurt lower back.... Julia is a rude barista. Went in to purchase a mug and gift card and told her I would reload my card on the app once I had the total, it takes 2 seconds. She insisted on reloading and tried charging me double, $80. Then she insisted on checking my ID for a debit card! When I told her I was going to reload on the app instead like I originally asked and would pay that way she got mad it wasn't her way and gave me attitude. I also showed her my ID with my card to prove it was mine however I have NEVER once been asked for my ID at any Starbucks for my debit card. At the end I insisted she cancel the transaction and for me to pay the way I feel comfortable considering my total was $40 and she was trying to charge me my items plus the card reload... In the end she finally let me pay the way I wanted not without an attitude however and then when I asked for a gift card balance receipt she said it's on the purchase receipt and refused to give me a balance. I asked her one more time to please scan my card and print a balance for me as I would hate to give the original purchase receipt for the balance and she did but not after rolling her eyes and shoving the receipt at me. Then she turned her back and didn't even say goodbye or anything. Super rude. Made it a point to review immediately as I'm still sitting in the parking lot writing this. As far as I'm concerned for all I know she's just having a bad day but with all due respect your problems stop at the door and Julia word of advice, stop disrespecting customers because you don't get your way. Customers have a right to pay how they feel comfortable. Don't insist on your way afterall you work at Starbucks and they are pro-customer. Please adjust this girl's attitude. Thanks.
7 years ago (25-01-2018)
Always a clean Starbucks. Staff is always polite! And the convenience of the drive thru just adds on top of it!
7 years ago (24-01-2018)
Love this place has great service. Had the best employee Frances who helped me out with my order.
8 years ago (02-12-2017)
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