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Starbucks

  1. Maryland
  2. Hagerstown Cafe

Reviews, get directions and contact details for Starbucks

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22913-225806

Address: 17326 Valley Mall Rd, Hagerstown, MD 21740, USA
Phone: (301) 582-6175
State: Maryland
Zip Code: 21740


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Reviews
In and out in three minutes and I know because I was hurrying for an Uber, and there's never really a wait at this one. The staff is super friendly here and seem to always get everything you say down in the first try. There's never a small mess and it's just an overall really nice location.
8 years ago (17-04-2017)
Great staff. Fast and efficient. I go to alot of Starbucks and the crews are hit and miss. These folks are good.
8 years ago (14-04-2017)
I just don't understand how this place consistently performs well below expectations. Every time I go, the girl at the drive thru window is unprofessional, holding up a line of cars by chatting with people (I assume their friends) while others just wait and watch, hoping to get their drink in time to get to work, not to mention the hope of actually getting a HOT drink. Then, when it comes time to pay, they are nasty for no reason at all (after I give a warm hello and smile), not speaking a word, just snatching payment card and holding out the coffee with eyes rolled, this time in a conversation with a coworker. I'm a Starbucks gold member and am used to a much more professional and efficient Starbucks experience so this valley mall location is a real disappointment. I know it's in a convenient location but if you can, I would highly recommend you pick a new Starbucks. Drinks are subpar too. UPDATE: Morning staff is legit. Can't say the same about the PM
8 years ago (25-02-2017)
This Starbucks is combined with a Noodles sharing half the structure and is located in front of the Hagerstown Valley Mall. The drive through is well lit with a very easy to read menu (not that I need the menu as I'm a frequent visitor). I'll reserve my fifth star for a future visit and a chance to walk inside. I was anxious to change up my usual and order the Smoked Butterscotch Latte in lieu of my usual Skinny Cinnamon Dolce - as a Rewards member, I was offered an extra 30 stars for trying this drink. It is so good! I try to stick to sugar free drinks but if you're going to be bad, YUMMO! Loved. Very efficient drive through, friendly cashier and an accurate order. The store is easy to see from the road (the mall is right off the highway) and it's also easy to see as you are exiting the mall, as we were.
8 years ago (05-02-2017)
We stop here semi-frequently and never have an issue. Your average Starbucks. No problems here. The drive thru is a big plus. Much rather grab something and be on my way. Pretty quick.
8 years ago (18-09-2016)
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