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Reviews, get directions and contact details for Staybridge Suites Akron-Stow-Cuyahoga Falls

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www.staybridge.com/stowoh

Address: 4351 Steels Pointe Drive, Stow, OH 44224, USA
Phone: (330) 945-4180
State: Ohio
City: Stow
Zip Code: 44224


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
We stay here every time we visit and always have a pleasant experience. Front desk and kitchen staff are great! Good pet friendly hotels are hard to find but this one is the best we've ever stayed at. The rooms and suites we've had we're all clean and comfortable. Breakfast is always great with that crispy bacon! Grounds are nice but (pet owners could be a bit more responsible and clean up after their dogs seeing how they have pet bags and a can to get rid of it)
7 years ago (02-04-2018)
The two bedroom suite is perfect for a family of five. Our room seemed a bit broken in, as the floor squeaked quite a bit and the carpet was well worn, but it was clean and nice. The pool was open 24 hours which was great. Unfortunately we had a major issue with the room door not locking at all...you could literally push it open and not even need a key. The cleaning lady opened the door about 8:30 am and because we had it latched she couldn’t open the door all the way and enter and that was VERY disturbing. We notified the Manager and he said he would “take care of it”, but then left. We had to have our son watch the door so we could go get breakfast for the family and bring it back upstairs because we didn’t want to leave our belongings in an open room (no locking door). When we checked out I went to the front desk and was essentially asked what they could do to make the customer service experience better. I asked what was customary to this type of situation, but he didn’t seem to have an answer and asked me again. So, I just said to comp the room which they did. I understand that you want to make the customer happy by just asking them what they want, but when the manager said he would take care of it I thought he was actually going to do something. Instead he left the hotel for a meeting (per the front desk) and then left the responsibility on me to ask the front desk to get it taken care of.
7 years ago (30-03-2018)
I LOVE, LOVE, LOVE this hotel. They provide great service before your stay. When I was booking Matt made it so easy. I wish I could have stayed longer. The breakfast was great a nice variety of foods and drinks. Rooms are very clean presentable.
7 years ago (31-03-2018)
Great rooms! Clean, modern, and well furnished. Pool was small, but nice. Kids loved the fitness room. Quick access to Cuyahoga National Park. Be sure to swing by the nearby Nervous Dog Coffee Bar on your way to the trails.
7 years ago (24-04-2018)
We have never stayed at a Staybridge Suites before but I would be willing to seek out this brand now. Everything from check in to breakfast in the morning was amazing! The staff is friendly and personable, not only ask me how my day was, but also my kids. The indoor pool is so nice and although you can smell the chlorine it doesn’t have the classic overwhelming smell of chlorine like most pools do. Our room was clean and very spacious. Breakfast was a highlight for the kids; cereal, omelettes, sausage, make your own waffles, and fruit/yogurt, muffins, juice, coffee, tea, etc. We would have easily spend $40 on the same breakfast anywhere else. Thank you for a great stay and some time to truly relax, especially after stressful doctor appointments for my son at Akron Children’s Hospital.
7 years ago (03-02-2018)
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