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Reviews, get directions and contact details for Steak 'n Shake

Steak 'n Shake

About

Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Story

Steak ‘n Shake was founded in February, 1934 in Normal, Illinois. Gus Belt, Steak ‘n Shake’s founder, pioneered the concept of premium burgers and milk shakes. The Steak 'n Shake name has been symbolic of its heritage. The word “steak” stood for STEAKBURGER. The term “shake” stood for hand-dipped MILK SHAKES. Gus was determined to serve his customers the finest burgers and shakes in the business. To prove his point that his burgers were exceptionally prime, he would wheel in a barrel of steaks (including round, sirloin, and T-bones) and grind the meat into burgers right in front of the guests. Hence arose the origin of our famous slogan, “In Sight It Must Be Right.” After 79 years, we are continuing Steak n Shake’s tradition of serving the country’s best, freshest, and tastiest burgers and shakes.

Address: 10421 E Touhy Ave, Rosemont, IL 60018, USA
Phone: (847) 299-3944
State: Illinois
City: Rosemont
Zip Code: 60018


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
The staff was not working they all were just sitting by the register chatting amongst themselves. Only one person was serving people on my receipt it said Sarah k. I did not get any refills and when my food was delivered to my table it came with my check as though they wanted me to hurry eat and go. When a family of 6 came in the staff disappeared into the back as though they did not want to do their job. One gentleman was very quiet working I believe he was a bus boy. This was Sunday May 6 at 9:44p.m.
7 years ago (06-05-2018)
After 3 attempts of trying to go through the drive through at this location (the first 3 times, some BS was going on with the restaurant where they couldn’t support the drive trough), I finally got blazing fast service and only had to wait in the 6 car drive through line for a brisk 35 minutes. Final verdict: Don’t go through the drive through unless you plan on wasting about 30-40 minutes of your day there. That’s if they even have it open. Not even sure what the point of having the drive through is. Ridiculous. This place lost any future business from me.
7 years ago (29-04-2018)
ABSOLUTELY TERRIBLE. I’ve eaten at many Steak n Shake chains and this one is by-far the most horrific. The employees are disrespectful when customers are asking kindly for a table. There were more than enough employees to be covering specific positions and not one managed to clean up the tables for more customers. In a matter of 15 minutes, this chain lost about 10 customers because of a long wait. There was one employee that gave so much attitude to my mother that we stormed out. I recommend any other Steak n Shake chains, NEVER THIS ONE. In the end, its their loss.
7 years ago (24-03-2018)
We decided to go inside and order to go. Patty melt, large onion rings, and a double Garlic Steak burger. When got to our car, we had 2 orders of fries we didn't order, and a single regular burger. We went through the drive thru instead of going back inside. They we shocked and gave us the garlic burger quickly. The woman at the window apologized profusely, and we we were happy with the quality of the food. We visited the Steak and Shake in Rosemont on Touhy.
7 years ago (16-05-2018)
Place was not clean floors sticky, dirty and restroom not clean hand dryer not working. Place needs to be maintain during the 24 hour period. Someone should be cleaning at all time to make sure the place is kept up.
7 years ago (28-05-2018)
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